Not able to add product image

asha created the topic: Not able to add product image

I am not able to add a product image in the new product. I have tried adding it through url, media library and from computer. Also the image size is in few kbs. Please help to resolve it as soon as possible.

#50835

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Agapi G. replied the topic: Not able to add product image

Dear Asha,

Thanks for letting us know about this issue in your Spider Catalog!

Could you please give temporary WordPress admin access to your website? Our development team will check the problem on your website and provide a solution as soon as possible.

Please send the account details to [email protected] and also mention the link to this forum topic in your e-mail.

Thanks in advance.

Have an amazing week!


Kind regards,
Agapi G.
Web-Dorado team
#50927

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