Header/Menus Not showing when SCProduct selected

Jenny Rio created the topic: Header/Menus Not showing when SCProduct selected

Hi. Before I don't have any problem in template when I selected the products in spider catalog. But lately, when I added a new product, this problem arises. My header and topmenu are not showing when you select the product item itself to go to its own page.

You can view the website at www.kydinc.com then click the first product which is Jus Cool to go to the product page itself and you will see that the header and menus are not showing. I also attached the difference here.

I don't think this is a template problem because my template was working fine before I added the first product in the page which is just last week. Kindly help check please.

Thanks.


#10379
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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear Jenny,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the issue as soon as possible.


Best regards,
Web-Dorado team


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#10388

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Jenny Rio replied the topic: Header/Menus Not showing when SCProduct selected

Hi. Information needed was sent yesterday. I hope you receive it. Thank you.

#10443

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear customer,

We will look into your issue and contact you as soon as possible.


Best regards,
Web-Dorado team


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#10449
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Marc replied the topic: Header/Menus Not showing when SCProduct selected

Hello,

how do you had fixed this problem, because I do have nearly the same. By klick on the Produkt-list i haven't got a problem, but by klicking on one product of the list to got it on a own mep, the submenu are not existing anymor.

#11646

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear Marc,

Most probably our plugin gives conflict with your theme. Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix your issue as soon as possible.


Best regards,
Web-Dorado team


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#11647

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Marc replied the topic: Header/Menus Not showing when SCProduct selected

Hello,

the Information which you needed was sent for a few days. I hope you receive it.

Thank you very much

best regards

Marc

#11988

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear Marc,

Can you please resend your message by indicating forum post link in your email subject ?


Best regards,
Web-Dorado team


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#11989
The following user(s) said Thank You: Marc

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Marc replied the topic: Header/Menus Not showing when SCProduct selected

Hello,

thank you for your information, i just had send you the message again with the email subject: web-dorado.com/forum/spider-catalog-joom...roduct-selected.html

thank you very much.

Best regards

Marc

#12007

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Vishal replied the topic: Header/Menus Not showing when SCProduct selected

Hi,

I'm using joomla 2.5 with helix framework, by using spider catalog, sub menus from the navigation are unable to load on catalog page, while it is all okay on other pages. Please help its urgent, I've to deliver this to client.

Thanks in advance

#13627

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear customer,

Can you please give us a link to the page where you face the issue ?


Best regards,
Web-Dorado team


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#13628

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Vishal replied the topic: Header/Menus Not showing when SCProduct selected

#13629

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear customer,

Could you please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.


Best regards,
Web-Dorado team


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#13630

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear customer,

We have deleted your post. Please do not post you admin credentials here any more. You should send it to [email protected]


Best regards,
Web-Dorado team


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#13632

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Vishal replied the topic: Header/Menus Not showing when SCProduct selected

mail sent to [email protected]

#13633

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear Vishal,

We have fixed your issue. Please check it.


Best regards,
Web-Dorado team


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#13642

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Vishal replied the topic: Header/Menus Not showing when SCProduct selected

Thanks

Plz mail at [email protected] me what you rectify. bcoz I'll use same template for my at-least 5 projects like this one for same client.

#13662

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear customer,

We have answered to your mail. Please check it.


Best regards,
Web-Dorado team


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#13688

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david bull replied the topic: Header/Menus Not showing when SCProduct selected

Hi, Having the same issue.

Menu not showing submenu drop down when on the Spider Catolog page. Using VTEM menu module, which works fine for all my other pages.

Please can you post the fix?

Thanks.

Apart form this, product catolog is great!

#17646

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear David,

The issues are specific in each website depending on the theme you use, so please give us (to [email protected]) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible. Thank you.


Best regards,
Web-Dorado team


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#17653

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Darek replied the topic: Header/Menus Not showing when SCProduct selected

Hi, I having the same problem.

Menu not showing submenu drop down when on the Spider Catolog page. How can I fix it.

#19549

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear Darek,

Please give us (to [email protected]) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the full link of your forum post in the e-mail.
Thank you.


Best regards,
Web-Dorado team


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#19569

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Darek replied the topic: Header/Menus Not showing when SCProduct selected

Hi,
Thanks for your quick reply
I've sent the information to your email address

Best regards
Darek

#19591

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Support replied the topic: Header/Menus Not showing when SCProduct selected

Dear Darek,

Please be informed, that we have received your e-mail and already are working on the problem.
Thank you.


Best regards,
Web-Dorado team


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#19594

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Rainer H replied the topic: Header/Menus Not showing when SCProduct selected

I got nearly the same problem. When I select a product detail site the scMenuItems are not active and I got funny url's.
My Template is the ZO2 Webshop for joomshopping.

You can see my Site here: www.diameno.de

Have a look at "Katalog".

Greetings Rainer

#22211

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