Photos do not upload to server
Tim Haas created the topic: Photos do not upload to server
I have installed the Spider Catalog and am able to do everything with the exception of upload the photos.
Any ideas on what may cause the photo upload to fail?
THanks
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11 years 9 months ago
Administrator replied the topic: Re: Photos do not upload to server
Dear Tim Haas,
Please set for parameter "Default Editor" (on Global Configuration->Site ) value "Editor TinyMCE". If the problem is not solved, please give us (to email [email protected]) a temporary admin user account to your site, and we will try to help you to solve the problem.
We will fix this issue during next 2 days and send you the fixed vesion.
Sorry for the inconvenience.
Best regards
Web-Dorado team
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11 years 9 months ago
Marcy Mitchell replied the topic: Re: Photos do not upload to server
I also just installed Spider Catalog in WordPress and cannot upload photos. I can add them to the product description, but not to show up as a thumbnail.
I do not know where to set up the Default Editor as Editor TinyMCE in WordPress.
THank you,
Marcy
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11 years 7 months ago
Administrator replied the topic: Re: Photos do not upload to server
Dear Marcy,
The issue with TinyMCE is about the Joomla version of Spider
Joomla Catalog
.
Please give us a temporary admin user account to your site, and we will try to find out the problem as soon as possible.
Best regards
Web-Dorado team
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11 years 7 months ago
Marcy Mitchell replied the topic: Re: Photos do not upload to server
I just set you up as adminstrator and Emailed the passcode to [email protected]. Let me know if you have any trouble.
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11 years 7 months ago
Administrator replied the topic: Re: Photos do not upload to server
Dear Marcy,
We have uploaded and added some images to your catalog. We have not faced any problem. You can see the images by the link:
http://[YOUR SITE]/test-catalog/
Please try opening catalog back end (admin) using another browser. The problem can be connected with an old browser.
Best regards
Web-Dorado team
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11 years 7 months ago
Marcy Mitchell replied the topic: Re: Photos do not upload to server
The only browser that worked was Google Chrome. Neither Internet Explorer 9.0 or Firefox 15.0 worked.
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11 years 7 months ago
Administrator replied the topic: Re: Photos do not upload to server
Dear Marcy Mitchell,
The bug is fixed. Please try again.
Sorry for the inconvenience.
Best regards
Web-Dorado team
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11 years 7 months ago