Error while creating Menu Item in Joomla 3.6.4

Tony Smith created the topic: Error while creating Menu Item in Joomla 3.6.4

This is what I get while creating a simple product list Menu Item on a fresh install of Joomla 3.6.4 with Spider Catalog 1.8.10 Lite



In console log I get:

HTML1521: Unexpected "</body>" or end of file. All open elements should be closed before the end of the document.
File: index.php, Line: 461, Column: 1

#77021
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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hi Sasa!

Thanks for informing us about this issue!

Could we please take a look at this problem as a temporary Super User of your Joomla site? You can send the login credentials using the contact form on this page .

Also please include the URL of this forum topic in your message. Our development team will check the issue and provide a solution as soon as possible.
Thank you! Have a good start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#77061

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SUDHEE R SEN GUPTA replied the topic: Error while creating Menu Item in Joomla 3.6.4

I am having the same problem. There is no menu item. Big hit right out of the box. That is not good.

#79297

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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hello Sudhee!

Thank you for letting us know about this problem!

Could you please give us temporary Super User access to your website? Our developers will take a look at the problem as soon as possible and figure out a solution.

Please send the login information privately using this contact form . Don't forget to mention the link to this forum thread in your message.

Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#79445

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marinilorena replied the topic: Error while creating Menu Item in Joomla 3.6.4

I am having the same problem. That is not good.

#84769

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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hey!

May we take a look at the problem as a temporary Super User of your site? Please send the user login information privately through this form . Also make sure to mention the link to this forum thread in your message.

Our development team will check the issue as soon as possible and figure out a solution.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#84855

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Nicolay Høy replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hi

Agapi G. wrote: Hey!

Our development team will check the issue as soon as possible and figure out a solution.
Thanks! Have a great day!


Are there any news about this issue ?
Are there any timeframe for a fix ?

/Nicolay hoy

#85063

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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hello Nicolay!

Unfortunately we did not get a chance to check this problem for the previous case. Therefore could you please submit a support ticket and send us temporary admin access to your website? You can forward the information using the contact form on this page.

Don't forget to mention the link to this forum thread in your message. Our developers will check the issue and provide a solution.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#85097

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Nicolay Høy replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hi

Done!

/Nicolay

#85119

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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hey Nicolay!

Thank you for sending the access! Our developers are already working on the problem with your Spider Catalog. I will keep you posted as soon as they finish fixing the problem.

Have a nice start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#85195

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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hello Nicolay!

I am happy to inform you, that our development team has finished fixing the issue on your Spider Catalog. Could you please take a look? Let me know in case there's anything else we can assist you with.

Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#85287

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Nicolay Høy replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hi Agapi,

Yes, it is working.
It would be nice to know what the error was?

Is it a error in my joomla, or is it a error with the spider catalog?

/Nicolay

#85289

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Agapi G. replied the topic: Error while creating Menu Item in Joomla 3.6.4

Hey Nicolay!

The problem was that jElement class was missing from your Joomla platform for some reason. Our developers have implemented a workaround, which checks if it is not present, Spider Catalog includes it.

Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#85351

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