upgraded from free to paid
Martin Grosset created the topic: upgraded from free to paid
I installed spider catalog free version and it worked in Product Only, it did not work in Category. After upgrading to the Paid version it now does not work at all. see martinmacgregor.com/index.php then select menu item spider, any ideas where to start faultfinding, email me if you need admin access.
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- Martin Grosset
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8 years 3 months ago
Agapi G. replied the topic: upgraded from free to paid
Dear Martin,
Thanks for keeping us informed about this problem!
I saw the issue, perhaps there is a Javascript conflict with your website theme, since there are two JS errors on console on the catalog page.
Could you please submit a support ticket by sending an e-mail to [email protected]? Our developers will check the issue and figure out a solution as soon as possible.
Please send temporary Super User access credentials and also mention the link to this forum topic in your e-mail.
Thanks in advance!
Kind regards,
Agapi G.
Web-Dorado team
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8 years 3 months ago