Problems loading images

Robin Simons created the topic: Problems loading images

Dear Web Dorado,

I recently purchsed your full version and having installed it on a wordpress platform the thumbnail images appear, however, when clicked they do not enlarge but rather a small window opens with the error message "This content failed to load".

Can you please help and point me in the right direction?

Many thanks

#40245

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Support replied the topic: Problems loading images

Dear Robin Simons,

Can you please send us the catalog page URL?


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#40271

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Robin Simons replied the topic: Problems loading images

Happy to do so ..

hafter-cavalli.ch/en/stuhle-sessel/

Many thanks for your prompt response. A sign of quality!

#40285

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Support replied the topic: Problems loading images

Dear Robin,

Looks like Spider Catalog is currently deactivated on your website. However, I am thinking, that there might be a Javascript functionality issue related to images. Or perhaps full size images are not generated properly.

Could you please open a support ticket for this case by e-mailing us to [email protected]? Please send temporary admin access to your website and mention the link to this forum topic in your e-mail.

Thank you in advance!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#40405

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