Problems loading images
Robin Simons created the topic: Problems loading images
Dear Web Dorado,
I recently purchsed your full version and having installed it on a wordpress platform the thumbnail images appear, however, when clicked they do not enlarge but rather a small window opens with the error message "This content failed to load".
Can you please help and point me in the right direction?
Many thanks
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- Robin Simons
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8 years 5 months ago
Support replied the topic: Problems loading images
Dear Robin Simons,
Can you please send us the catalog page URL?
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 5 months ago
Robin Simons replied the topic: Problems loading images
Happy to do so ..
hafter-cavalli.ch/en/stuhle-sessel/
Many thanks for your prompt response. A sign of quality!
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- Topic Author
- Robin Simons
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8 years 5 months ago
Support replied the topic: Problems loading images
Dear Robin,
Looks like Spider Catalog is currently deactivated on your website. However, I am thinking, that there might be a Javascript functionality issue related to images. Or perhaps full size images are not generated properly.
Could you please open a support ticket for this case by e-mailing us to [email protected]? Please send temporary admin access to your website and mention the link to this forum topic in your e-mail.
Thank you in advance!
Best regards,
Web-Dorado team
Joomla extensions ,
Wordpress plugins ,
Drupal modules
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8 years 5 months ago