Add Image not working - puts image in description
Stephen created the topic: Add Image not working - puts image in description
Client emailed me saying that he was unable to use the "Add Image" features while adding new products to the website. I tested and confirmed.
When you "Add Image" it adds it to the product description, rather than the fields above. Consequently, he is unable to add a preview image.
I was able to manually type the file path into the image field, and that worked. However, I can't ask the client to do that ongoing.
Any help?
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8 years 7 months ago
Support replied the topic: Add Image not working - puts image in description
Dear Stephen,
Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.
Please mention the URL to your forum post in the e-mail subject.
Thank you.
Best regards,
Web-Dorado team
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8 years 7 months ago