Spider Catalog Styles & Colors Changes Don't Save
Jenny Rio created the topic: Spider Catalog Styles & Colors Changes Don't Save
Hi. The changes I made in the Styles and Colors Options in Component/Spider Catalog/Options/Style and Colors always go back to default. It says there that the changes are save but the color still the same. Kindly check please.
Thanks.
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11 years 4 months ago
Administrator replied the topic: Re: Spider Catalog Styles & Colors Changes Don't Save
Dear Jenny,
Please give us a link to your site and temporary admin user account, and we will try to find out the problem as soon as possible.
Best regards
Web-Dorado team
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11 years 4 months ago
Jenny Rio replied the topic: Re: Spider Catalog Styles & Colors Changes Don't Save
Hi,
Our site is not online yet and therefore I am unable to give you the admin user account. What I mean by checking it is the file that I download itself and not my admin site. If you can give me the file again, I can uninstall and reinstall again the file to see maybe there is problem when I installed it. I really need to change the color and some width on the Catalog.
Thanks.
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11 years 4 months ago
Support replied the topic: Re: Spider Catalog Styles & Colors Changes Don't Save
Dear Jenny,
We've sent you the plugin via email. Please remove current version of Spider Catalog and re-install the one we've sent you.
This should solve your problem.
Best regards
Web-Dorado team
Best regards,
Web-Dorado team
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11 years 4 months ago
Jenny Rio replied the topic: Re: Spider Catalog Styles & Colors Changes Don't Save
Thank you. It works.
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11 years 4 months ago