Calendar does not function properly in Google Chrome

nicole landreneau created the topic: Calendar does not function properly in Google Chrome

Greetings.
I'm running the Spider Calendar Version 2.5.22 in Wordpress, and recently in Google Chrome the event popups do not work (come up blank) and the calendar will not advance to the next month when you click the 'arrow'. Most of the time it works in Safari. My clients also have these issues on their other devices.

Any help on resolving this would be greatly appreciated.

Thank you very much.

#85141

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Agapi G. replied the topic: Calendar does not function properly in Google Chrome

Hello Nicole!

We are terribly sorry for the inconvenience. This sounds like a Javascript conflict with your website theme, and it can easily be resolved. Could you please give us temporary WordPress administrator access to your website? You can send the login information through this form.

Also make sure to indicate the link to this forum thread in your message. Our development team will check the issue and figure out a solution as soon as possible.
Thank you! Have a nice start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#85225

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Agapi G. replied the topic: Calendar does not function properly in Google Chrome

Hi Nicole!

We received your support ticket, thank you.

Unfortunately we cannot access your website yet to fix the problem with Spider Calendar. Looks like there's something wrong with the site hosting, since we are getting the following error when we simply try to open the website:

This site can’t be reached
www.forgivennow.com took too long to respond.


Could you please check this with your hosting provider? Let us know when the site is back, so we can work on the issue.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#85347

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Agapi G. replied the topic: Calendar does not function properly in Google Chrome

Hey Nicole!

We have tested the calendar on a Mac computer with Google Chrome and Safari, but the calendar was functioning properly in both cases. Could you please test its page with all Chrome extensions disabled?

Also make sure that you have the latest version of Google Chrome browser installed.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#85523

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