Repeating Event Not Repeating

James WHC created the topic: Repeating Event Not Repeating

Hi there,

I have a calendar that has lots of events; most of them are displaying fine.

However, I have 2 or 3 events that are entered in exactly the same way as others that do work but don't repeat on the days they are supposed to.

For example I have an event that is configured as below:
Date:31/07/2017 - 11/08/2017
Repeat Every Week(s) on : Monday, Tuesday, Thursday
But this event is only showing on 31/07/2017 and 07/08/2017
It's also supposed to show on 01/08/2017, 03/08/2017, 08/08/2017 & 10/08/2017

Could you please explain what is happening here?

Many thanks
James

#80011

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Agapi G. replied the topic: Repeating Event Not Repeating

Hello James!

Thank you for letting us know about this issue!

Could you please give us temporary WordPress administrator access, so we can check the problem? You can forward the account login information using this contact form . Our developers will take a look and provide a solution to the issue as soon as possible.

Also please make sure to indicate the link to this forum thread in your message.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#80105

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James WHC replied the topic: Repeating Event Not Repeating

Hi there,

It seems that this problem only appears when the repeating event spans more than one month.

I have checked and all of the events that don't work properly span two months.

e.g. end of May and start of June doesn't work - wholly in May OR June; works fine.

Does this help?
Thanks
James

#80107

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Agapi G. replied the topic: Repeating Event Not Repeating

Hey James!

We checked with this repeat setup on our test websites, but could not replicate the issue. So it must be specific to your website. Could you please forward us temporary access?

Don't worry about the safety of those details. Please note, that any sensitive information you provide is secured by our strong Privacy Statement. Feel free to look at it, if you'd like: goo.gl/6QtQhh

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#80181

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