Widget problems in Safari and Firefox
jane created the topic: Widget problems in Safari and Firefox
I am using the Spider calendar widget in the right sidebar in Wordpress. It functions fine in Chrome but it disappears on certain pages in both Safari and Firefox. Any clue why there is a conflict?
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7 years 3 months ago
Zhanna Khachatryan replied the topic: Widget problems in Safari and Firefox
Hi Jane,
Thanks for your inquiry.
Can you please send me the widget page URL on which it disappears on certain browsers?
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 3 months ago
jane replied the topic: Widget problems in Safari and Firefox
It goes away on:
word.creederep.org/contact-us/
word.creederep.org/learn-with-us/
word.creederep.org/get-to-know-crt/
to name a few
Thanks
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7 years 3 months ago
jane replied the topic: Widget problems in Safari and Firefox
Now I'm experiencing similar problems in Chrome. When I am in the WordPress admin interface the calendar shows up on all pages. If I am viewing the site directly the calendar disappears on most of the pages. If the problem can't be resolved I wont be able to use this plugin.
Thanks,
Jane
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7 years 3 months ago
jane replied the topic: Widget problems in Safari and Firefox
It appears to be the same across the board. If I am viewing from the WordPress admin everything works fine in all browsers. If I am visiting the site directly, the calendar plays hide and seek.
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7 years 3 months ago
Zhanna Khachatryan replied the topic: Widget problems in Safari and Firefox
Hi Jane,
In that case I should ask you to give us full admin access to your website for being able to check and solve your issue. Please send admin credentials using this
online contact form
.
Please also mention this forum post URL in your email.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 3 months ago
jane replied the topic: Widget problems in Safari and Firefox
Is there no other way for you to work on this? I am not comfortable giving access. If you can't figure it out by looking at code then I need to gat a refund and try another plug in.
Thanks,
Jane
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7 years 3 months ago
jane replied the topic: Widget problems in Safari and Firefox
It conflicted with another plugin. I'm not thrilled with your customer support. I also don't understand why you can only choose the fonts for the header and not the text in the popup windows. Also, the calendar doesn't resize when the window gets smaller. these are basic things that you should be able to control.
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7 years 3 months ago
Zhanna Khachatryan replied the topic: Widget problems in Safari and Firefox
Hi Jane,
In your website I couldn't see our calendar, have you removed it?
I couldn't test the responsibility issue, please insert it somewhere, send me and we'll advise you solution for it.
As for choosing fonts for pop-up window text, then please be aware that it shows the same text that you use when creating an event.
Event creating window accepts HTML styles, so you can just add font-family property to your text.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 3 months ago
Zhanna Khachatryan replied the topic: Widget problems in Safari and Firefox
Robert, I have deleted your post as it is containing abusive content.
I know why you are so disappointed, but as we have already told you the problem you had is connected with your theme. It is not allowing short-codes to work correctly. If you switch to other theme and check again you'll see the calendar working correctly.
Kind regards,
Zhanna K.
Web-Dorado team
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7 years 2 months ago