Themes will not apply to calendar

Rusty Dixon created the topic: Themes will not apply to calendar

I have purchased the Pro version. I have tried applying the themes to the calendar and no matter what the calendar stays unthemed. The only difference I can make is when I edit the width of the calendar by changing the theme parameters. I have attached a screenshot of the calendar view.
I have never used the non-free version nor has it been installed.

The only code/text on the page is what the "Insert Spider Calendar" button added:

[Spider_Calendar id="1" theme="12" default="month" select="month,list,week,day,"]

I also do not see anywhere on the published calendar to change the view (month, list, week, day).
Something seems to be wrong with the calendar.

#63859
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Zhanna Khachatryan replied the topic: Themes will not apply to calendar

Hi Rusty,

Thanks for your inquiry.

The most probably there is a javascript conflict in your website.

Can you please try to switch another website theme and check the calendar again?

Maybe your theme overwrites our styles.

You can also provide us full admin access to your website and our developers will check and solve your issue.
Please send admin credentials to [email protected] mentioning this forum post URL in the subject line of your message.


Kind regards,
Zhanna K.
Web-Dorado team

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#63891

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Rusty Dixon replied the topic: Themes will not apply to calendar

I will get back to you in a day or two. I'm having an unrelated issue with the website at the moment and need to get it sorted out first. Thanks.

#63895

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Zhanna Khachatryan replied the topic: Themes will not apply to calendar

OK Rusty, will look forward to hear from you.


Kind regards,
Zhanna K.
Web-Dorado team

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#63899

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Rusty Dixon replied the topic: Themes will not apply to calendar

I emailed to the address you gave. If the only way to make it work is changing themes then I might have to ask for a refund and try another calendar product.

#64480

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Zhanna Khachatryan replied the topic: Themes will not apply to calendar

Thanks Rusty,

To solve your issue we need to edit our plugin files, I have just asked you to send us FULL admin details for being able to adjust the files.


Kind regards,
Zhanna K.
Web-Dorado team

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MailChimp WD
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#64614

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Rusty Dixon replied the topic: Themes will not apply to calendar

Hi again. I will not be able to send FTP login information so I am afraid your great calendar plugin will not work with my website. At this time I request a refund.
I appreciate your assistance and wish it could have been resolved. I will keep you guys in mind for other projects.

#65146

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Zhanna Khachatryan replied the topic: Themes will not apply to calendar

Hi Rusty,

We just need to edit our plugin files, with the admin access you provided we cannot do the editing.

Instead of FTP access you can provide just a FULL admin access. If this is also not possible please just give me a chance to check with our developer maybe we can send you a custom version.


Kind regards,
Zhanna K.
Web-Dorado team

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#65160

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Rusty Dixon replied the topic: Themes will not apply to calendar

I'll send you another email then. Thanks.

#65246

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Zhanna Khachatryan replied the topic: Themes will not apply to calendar

Hi Rusty,

I just want to note that still haven't received an email from you.

I have talked with our developer, unfortunately we can't send you custom version. So either we should have admin access or connect with team viewer.


Kind regards,
Zhanna K.
Web-Dorado team

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#65318

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