Pop ups not scrolling on mobile devices

호원 안 created the topic: Pop ups not scrolling on mobile devices

hi

I'm Spider-Calendar Pro plug-in user.
But I can not scroll through a pop-up on mobile device.
What can I do to resolve this?
Or it will update later?

Test device: iPhone, iPad (IOS)
My site: www.tripview.co.kr/festivalcalender
My e-mail: [email protected]

Thank

#56343
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Zhanna Khachatryan replied the topic: Pop ups not scrolling on mobile devices

Dear user,

Thanks for your inquiry.

I have tried to open your website but received 403 Forbidden error.

Can you please check this issue?


Kind regards,
Zhanna K.
Web-Dorado team

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#56373

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호원 안 replied the topic: Pop ups not scrolling on mobile devices

I am well-connected sites.
I do not know about this issue (403 Forbidden) Since the starter.
can you confirm there any other way? please.

#56445

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Zhanna Khachatryan replied the topic: Pop ups not scrolling on mobile devices

Dear user,

We cannot check your website if it continues throwing 403 error.

Don't you get this error?

Can you please check whether some countries are blocked to enter your website or not?

Our IP is 141.136.69.196, please white list it and let us know to check.


Kind regards,
Zhanna K.
Web-Dorado team

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#56523
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호원 안 replied the topic: Pop ups not scrolling on mobile devices

hi

I do not know whether I changed the settings.
Please try again.

This is important to me. Please resolved. TT

#56591

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Zhanna Khachatryan replied the topic: Pop ups not scrolling on mobile devices

I still can't enter.

Can you please write do you use WordPress or Joomla?


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

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#56651

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호원 안 replied the topic: Pop ups not scrolling on mobile devices

I am a WordPress user.
I switched to write server settings.
Please try again.

#56683

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Zhanna Khachatryan replied the topic: Pop ups not scrolling on mobile devices

Dear I still cannot enter, but please don't worry for that.

We have found the issue and will update the plugin next week, your problem will be solved.

If you cannot wait that long, please try to implement this solution:


Please enter Plugins section, under Spider Event calendar, you'll see the Edit button
Click on Edit button
In the top right side you'll see the file spider-event-calendar/calendar.php
Open the file and find spider_calendar_big_front_end function
Please add the below code to that function:

<script> if (/iPad|iPhone|iPod/.test(navigator.userAgent) && !window.MSStream) { jQuery('body').addClass('ios_device'); } </script> <style> .ios_device #TB_window { height: 90%; -webkit-overflow-scrolling: touch !important; overflow: scroll !important; } @media screen and (max-width: 600px) { #bigcalendar<?php echo $many_sp_calendar; ?> *{ font-size: 13px !important; } div#afterbig<?php echo $many_sp_calendar; ?>{ width: 100%; margin: 0; } #bigcalendar<?php echo $many_sp_calendar; ?> .cala_day{ max-width: 37px; } } html.thickbox_open{ overflow: hidden; } #TB_window iframe{ margin-left: 0; margin-top: 0; padding-left: 0; padding-top: 0; } #TB_iframeContent{ height: 100% !important; width: 100%; } #TB_window{ z-index: 1000000; color: #dfdfdf; top: 100px !important; } #TB_title{ background: #222; } .screen-reader-text, #views_select .arrow-down, #views_select .arrow-right{ display: none; } #afterbig<?php echo $many_sp_calendar; ?>{ display: block !important; } #afterbig<?php echo $many_sp_calendar; ?> li{ list-style: none; } #bigcalendar<?php echo $many_sp_calendar; ?> p{ margin: 0; padding: 0; } #bigcalendar<?php echo $many_sp_calendar; ?> table{ table-layout: auto; } .general_table a, .last_table a, .week_list a, .day_ev a, #bigcalendar<?php echo $many_sp_calendar; ?>{ border: 0; text-decoration: none; box-shadow: 0 0; } .show_arrow{ display: inline-block !important; } @media screen and (max-width: 768px) { #bigcalendar<?php echo $many_sp_calendar; ?> #cal_event p:not(.ev_name){ display: block; /* Fallback for non-webkit */ display: -webkit-box; max-width: 400px; height: 32px; /* Fallback for non-webkit */ margin: 0 auto; font-size: 13px; line-height: 15px; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; text-overflow: ellipsis; } div#afterbig<?php echo $many_sp_calendar; ?>{ width: 100% !important; margin: 0; } #bigcalendar<?php echo $many_sp_calendar; ?> .cala_day{ max-width: 37px; } } </style>

Please keep me updated with results.


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

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#56685

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호원 안 replied the topic: Pop ups not scrolling on mobile devices

hi

Is this not update?
I was asked to attempt fails.
please update. TT

#58375

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Zhanna Khachatryan replied the topic: Pop ups not scrolling on mobile devices

Dear user,

I'm sorry but seems that update is delayed to a month.

If you can't implement the solution I have advised you in the past, please write us at [email protected] and provide full admin access to your website. We'll solve the issue and you won't have to wait for another month.

Please also do mention this forum post URL in the subject line of your message.


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

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#58441

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