Problem with Spider Calendar Module (see attch)

Gerasimos created the topic: Problem with Spider Calendar Module (see attch)

In the control panel, when I try to enter to the Spider Calendar module, the formatting is wrong. I cannot even "save" or "save and close" my settings.




Please help

#35975
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Gerasimos replied the topic: Problem with Spider Calendar Module (see attch)

I don't know if it helps, but this happened when I purchased and downloaded the plugin. As long as I had the free "lite" version, everything was fine.

Gerasimos wrote: In the control panel, when I try to enter to the Spider Calendar module, the formatting is wrong. I cannot even "save" or "save and close" my settings.




Please help

#35977

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Support replied the topic: Problem with Spider Calendar Module (see attch)

Dear Gerasimos,

Thank you for reporting this issue. I am happy to assist you with it!
Do you mind giving us temporary Joomla Super User access to your website? Please send the login details to [email protected] We will take a look and provide a solution to the issue as soon as possible.

Please mention the URL to your forum post in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36011

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Support replied the topic: Problem with Spider Calendar Module (see attch)

Dear Gerasimos,

I am happy to inform you, that the problem with module styles has been resolved on your website! It was occurring because there was a custom parameter with the title color. We have renamed the one in Spider Calendar.

Please check and confirm that the problem is resolved.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36141

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Gerasimos replied the topic: Problem with Spider Calendar Module (see attch)

Yes. It seams OK now...

Thank you very much for your time.

#36143

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Support replied the topic: Problem with Spider Calendar Module (see attch)

Dear Gerasimos,

You're welcome! Please feel free to let us know any time you have questions or support requests. I will be happy to assist you!

Could I ask you to kindly share your customer experience and rate our product on Joomla! Extensions Directory? Your opinion is highly valued and appreciated!

Here's the extension page link: extensions.joomla.org/extensions/extensi...ents/spider-calendar .

Would be a pleasure to read your comments!
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36188
The following user(s) said Thank You: Gerasimos

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Gerasimos replied the topic: Problem with Spider Calendar Module (see attch)

I just submitted my review.

Thank you once again for your excellent support.

#36194

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Support replied the topic: Problem with Spider Calendar Module (see attch)

Dear Gerasimos,

Our team couldn't be any more thankful! Good luck for your projects and make sure to let us know whenever you need our assistance.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#36240

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Bernd Ehlers replied the topic: Problem with Spider Calendar Module (see attch)

Hello, I've got the same problem.
Could you please help me?
I will send you the access to the homepage to [email protected]

Thank you.

#46687

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Agapi G. replied the topic: Problem with Spider Calendar Module (see attch)

Dear Bernd,

Thank you for e-mailing temporary access information to us!

I will assign a support ticket to our developers now, so they can take a look at the problem and figure out a solution. It is most probably a conflict with another application installed to your website.

Thanks!


Kind regards,
Agapi G.
Web-Dorado team
#46761

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Agapi G. replied the topic: Problem with Spider Calendar Module (see attch)

Dear Bernds,

I am happy to let you know, that the problem of Spider Calendar module settings has been resolved. There was a class conflict on your website, another application was using a class named color. Our developers have changed ours to wdcolor and the problem was resolved.

Could you please check your website and confirm, that everything is working properly?
Thanks!


Kind regards,
Agapi G.
Web-Dorado team
#46823

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Bernd Ehlers replied the topic: Problem with Spider Calendar Module (see attch)

Hello,

thank you for your quick help.
The problem is solved.

Great support!

#46841

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Agapi G. replied the topic: Problem with Spider Calendar Module (see attch)

Dear Bernd,

You're welcome! Please feel free to let us know any time you face other issues with the extension. We'll gladly assist you.

Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#46883

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