Spider Calendar Prompts website visitors for Login Credential

Nicola Pollock created the topic: Spider Calendar Prompts website visitors for Login Credential

Has anyone seen this problem before on Joomla?
I've installed Spider Calendar paid version, customised colours the way I want them and added over eight events, all with popups for information. I've disabled anyone from adding, deleting or editing events from the front end.

The problem is that when visitors go to the website and click on a calendar event, they are prompted for a user name and password. Clicking on either Cancel or login from the login popup (without any credentials) results in the popup being displayed correctly. I don't want website visitors to see a login popup but can't find a way to disable it. Support can't help me without an Admin account for my website and I am not about to give a complete stranger that kind of access.

Any ideas would be much appreciated. The website is oakssporthorses.com - the link to the calendar is oakssporthorses.com/news/osh-events-calendar

#25213

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Support replied the topic: Spider Calendar Prompts website visitors for Login Credential

Dear Nicola,


Could you please contact us to [email protected] and let us to take a look at the issue? Please mention the full link to your forum post in your e-mail.Also please include temporary admin credentials in the mail.

Thank you


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#25233

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Nicola Pollock replied the topic: Spider Calendar Prompts website visitors for Login Credential

Sorry - can't provide login details to my website to you. I'm not sure why this is such a difficult issue to resolve, logically if there are no updates enabled from the front end your plugin should not prompt for login credentials.

#25261

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Nicola Pollock replied the topic: Spider Calendar Prompts website visitors for Login Credential

Disappointed - this product gets a big thumbs down from me. After a lot of work I will now need to take it down from my website - waste of my time and money.

#25315

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Support replied the topic: Spider Calendar Prompts website visitors for Login Credential

Dear Nicola,

We are really sorry for such a late reply.

Please do not worry, we will send you the fixed version tomorrow by mail.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#25432

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