Can't download WordPress plugins

Dave created the topic: Can't download WordPress plugins

I just bought your starter package and am having trouble
installing the plugins. The WD Manager installed but will not install
any plugins, it just shows a red X and returns to the install
selection screen. I have uninstalled the demo version of Slider WD
using the supplied tool with no luck. No other plugin will install
either. I can not download them from the my products page either as
there is no active link to a downloadable file. After just spending
$100 I am pretty disappointed. Please advise ASAP or I will ask for a
refund. Thanks

Please email me the plugins or provide a link to the pro versions.

#89731

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Anoush replied the topic: Can't download WordPress plugins

Dear Dave,

Thanks for letting us know about the issue you have. We will be happy to help you out!

Please note that we cannot share the link here public, so may we check the problem from admin area of your website? Please send the login information using the contact form on this page. Our development team will check the issue as soon as possible and figure out a solution.

Also make sure to include the link to this forum topic in your message.

Thanks! Have a wonderful day!

#89739

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