Uploaded images not showing

Morris Enyeart created the topic: Uploaded images not showing

We are using the Silder WD joomla extension and it has been working well as we have created 10 albums without a problem. When one of our users clicks on Slider WD, creates a new album, Add Image for a slide, then clicks on the Upload files button the popup appears as it shoule. When she either drags a jpg or uses the Choose Files button the file appears as if it is uploading but when it is finished the jpg file does not appear in the folder.

She does have permission set to use the Slider WD Component, but the uploading files does not seem to work for her. Does uploading images when a user is in Slider WD require different permissions?

I have super user permissions and do not have a problem. Any suggestions would be appreciated.

#68048

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Agapi G. replied the topic: Uploaded images not showing

Hello Morris! Thank you for letting us know about this issue!

Could we please temporarily have access to this users account? Is it an Administrator, or Super User? Administrator should also be able to add images without any issues.

Please email us the login info of this user to [email protected]. Also we will need another temporary account with Super User privileges, so we can implement the necessary fixes.

Don't forget to include the link to this forum thread in your e-mail.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#68086

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