Slider not working, only loading icon comes up.

Keith Bennett created the topic: Slider not working, only loading icon comes up.

I bought the developer's license and I have the slider plugin installed on my WP MultiSite set up. One site the slider works perfectly with no trouble, but a second slider on the same site does not work at all. All the settings are identical but it works on one page, but not on the other. I also tried to use it on several different sites both on and off that same server and it doesn't work at all. Same condition only shows loading circle but never loads up the slider.

ocadvancedestateplanning.sslattorneymarketing.com The first slider works no problem but then go to:

ocadvancedestateplanning.sslattorneymarketing.com/slide-test/ and that one doesn't work at all

I even tried putting the same working slider in and it doesn't work.

This site on a completely different install has a slider with the same issue: personalinjuryattys.com/

on this site it is the only site on a totally separate server with the slider plugin.

I've checked all the sites in google developers console and there are no js errors or conflict to my knowledge, and my error logs don't report anything related to the slider.

Any help would be appreciated

#20277

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Support replied the topic: Slider not working, only loading icon comes up.

Dear Keith,

Please be informed, that for resolving this problem we will need to take a look at the plugin's code. So give us (to [email protected]) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the full link of your forum post in the e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#20306

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Keith Bennett replied the topic: Slider not working, only loading icon comes up.

It has been sent thank you.

#20334

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Support replied the topic: Slider not working, only loading icon comes up.

Dear Keith,

Thank you, we will take a look soon and solve it as soon as possible.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#20348

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Support replied the topic: Slider not working, only loading icon comes up.

Dear Keith,

Please be informed, that the issue was fixed by replacing jQuery(document).ready instead of jQuery(window).load.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#20412

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hoffmann yannick replied the topic: Slider not working, only loading icon comes up.

Hello,

I have same problem
Can you help me please ?

I send an email to [email protected] with temporary admin access.

Thank you

#21003

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Support replied the topic: Slider not working, only loading icon comes up.

Dear Hoffmann,

Our support team will respond you back as soon as possible. Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#21050

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hoffmann yannick replied the topic: Slider not working, only loading icon comes up.

Hello,

Have you news for my problem please ?

#21235

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hoffmann yannick replied the topic: Slider not working, only loading icon comes up.

...After verification, I have find the solution. It's ok for me. Thank

#21236
The following user(s) said Thank You: Support

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Support replied the topic: Slider not working, only loading icon comes up.

Dear Hoffman,

Please feel free to let us know in case you face other problems.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#21312

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