UNEXPECTLY, NOW IT DOES NOT WORKS

Carlos created the topic: UNEXPECTLY, NOW IT DOES NOT WORKS

Hello.

During a couple of days, I have been testing the plugin with no problems at all.

But today, simply, it does not works.

Even I have test it on a "test" page in Wordpress, whose only content was the link to the slider. Anyhting else, and even in that case, did not work.

Any idea, please?

Thanks in advance for your help.

Carlos

#77755

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Agapi G. replied the topic: UNEXPECTLY, NOW IT DOES NOT WORKS

Hello Carlos!

Thank you for keeping us posted about this issue!

That's a strange problem, there could be a conflict with your website configurations. Could you please give us temporary WordPress admin access, so we can take a look? You can send the access information using this contact form .

Also make sure to include the link to this forum topic in your message. Our development team will take a look at the issue as soon as possible and figure out a solution.

Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#77789

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Carlos replied the topic: UNEXPECTLY, NOW IT DOES NOT WORKS

Hi Agapi.

Thank you very much for your quick answer.
Really I was atonished with this "failure" but finally I discovered the reason.
The "guilty" was the Mozilla Firefox caché. I cleaned it and worked again normally.

THanks a lot for your interest.

Good luck.

Best regards.

Carlos

#77817

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Agapi G. replied the topic: UNEXPECTLY, NOW IT DOES NOT WORKS

Hello Carlos!

That's amazing! We are happy to know the issue was sorted out on your website. Please feel free to drop us a line any time you will have other questions or support requests.

We'll be happy to assist you!
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#77847

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