Embed Media on slide

Rachel Zizzamia created the topic: Embed Media on slide

getting:

Error: please enter YOUTUBE correct single media URL

when trying to add video url from you tube. tried embed iframe and get unknown URL

#76665

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Embed Media on slide

Hello Rachel!

Thank you for posting about this problem!

Please check the link you are trying to embed, and make sure it is not a playlist link. If it is not a video taken from a playlist, can we take a look as a temporary administrator of your site?

You can send the login information using the contact form on this page . Also make sure to mention the URL of this forum thread in your message.

Our development team will check the issue as soon as possible and figure out a solution.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#76701

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Embed Media on slide

Hi Rachel!

Our development team found, that YouTube embed generally does not work on your website. So it is not Slider WD, that is not able to embed YouTube links. This could be a limitation set up on your web hosting, or some issue on your WordPress installation.

Here's a link from WordPress documentation, where they describe how embeds should work:
codex.wordpress.org/Embeds

Hope this will be helpful to you. Could you please contact your hosting provider and ask them to check if there are limitations regarding YouTube embed?
Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#77259

Please Log in or Create an account to join the conversation.


Time to create page: 0.117 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us