Embeded Youtube on layer not load

Guylaine Gélinas created the topic: Embeded Youtube on layer not load

Sometimes Youtube on layer not load. I have to refresh the browser to show it.

#69918

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Agapi G. replied the topic: Embeded Youtube on layer not load

Hello Guylaine! Thank you for letting us know about this issue!

Most probably there is a Javascript conflict with your website theme.

Please contact our team be email ([email protected]) and give temporary WordPress admin access to your website. We will take a look and provide a solution to the issue as soon as possible.

Also make sure to mention the URL of this forum thread in your message.
Thanks a lot! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#69960

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Agapi G. replied the topic: Embeded Youtube on layer not load

Hi Guylaine!

I am happy to inform you, that the problem on your Slider WD has been resolved! It turns out, that an unnecessary <div> tag was being added to YouTube iframe most probably from the theme of your site. It had .fluid-width-video-wrapper class, and that class had relative positioning.

Therefore our development team has added the following CSS code to Custom CSS editor area from your slider settings:

.fluid-width-video-wrapper {
    position: initial !important;
}

Could you please take a look at your slider and confirm, that the video layers are now appearing properly?
Thanks! Have a nice start of the week!


Kind regards,
Agapi G.
Web-Dorado team
#70424

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