Some settings 4 layers missing in business version

Janusz Twardziak created the topic: Some settings 4 layers missing in business version

Hello,

I have a business version of Slider WD for Wordpress and unfortunately core functionality for layers (like Background Color, Transparent, Effect in, Start, Effect, Duration, Effect out and more) seems to be missing.
I attach what I see in settings for text layers.

Can you help/advise please?

Thank you in advance!

#68200
Attachments:

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Some settings 4 layers missing in business version

Hello Janusz! Thank you for letting us know about this problem!

Most probably there is a conflict with another plugin installed to your website. You can check this by disabling all and having only Slider WD activated.

But if this is not the case, please contact us by e-mail ([email protected]) and give temporary WordPress admin access to your website. Make sure to indicate the link to this forum thread in your message.

Our development team will check the issue and figure out a solution as soon as possible.
Thanks in advance! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#68214

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Some settings 4 layers missing in business version

Hello Janusz!

Please note, that the options are not missing, but they are on the far right side of the page. There is a horizontal scroll at the bottom and if you drag it to the right, you will see the settings.

The reason this scrollbar has appeared is that the size of your slider is 1920 pixels. You can enable Full Width option from Slider Settings to avoid the scrollbar.

Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#69344

Please Log in or Create an account to join the conversation.


Time to create page: 0.120 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us