Problem since last iOS 9.3.4 version on iPhones

Charlie Web Nancy created the topic: Problem since last iOS 9.3.4 version on iPhones

It seems that since 2 or 3 days, with the installation of last iOS (9.3.4), the slider doesn't load anymore on iPhones...

It keeps loading and images never appear...

Thanks for your help

#66890

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Zhanna Khachatryan replied the topic: Problem since last iOS 9.3.4 version on iPhones

Hi Charlie,

Thanks for your inquiry.

Charlie, I have checked the issue at our end and didn't see any problem.

Can you please make sure that you have the latest version of our plugin installed.

If yes and the issue still persists, then please send us your slider page to test.


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

MailChimp WD
Google Analytics WD

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#67028

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Charlie Web Nancy replied the topic: Problem since last iOS 9.3.4 version on iPhones

I have the version 2.1.28 installed.

The url is http://compagniefilament.com/

All is fine on PCs, Android phones, Mac, iPad, etc. The problem only occurs on iPhones...

Thanks

#67062

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Zhanna Khachatryan replied the topic: Problem since last iOS 9.3.4 version on iPhones

Hi Charlie,

I have tested your slider on several iPhones and it is rendering correctly.

Can you please write the iPhone version you test on and the browser?


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

MailChimp WD
Google Analytics WD

Explore them and share your thoughts!
#67308

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