Problems since purchasing pro

Scott created the topic: Problems since purchasing pro

I'm using Slider WD via shortcode inside a webpage. The webpage is rendered in multiple versions (skinned, branded, unbranded, etc.) Everything worked great with the free version, but since I upgraded to the paid version, problems have arisen.

Check the following links as example. In the normal view, you can see the photo slider and a floor plan slider. In skinned, it doesn't show up. Again, this worked fine with the free plugin.

NORMAL: jscottsmith.com/3d-model/7799-underwood-ridge/
SKINNED: jscottsmith.com/3d-model/7799-underwood-ridge/skinned

Also take a look at the social icons at the bottom of the page. On the skinned page they are fine, but messed up on the normal page. They were fine last week. The only change has been upgrading Slider WD. So... is there a quick fix, or should I go back to the free version?

#66872

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Zhanna Khachatryan replied the topic: Problems since purchasing pro

Hi Scott,

Thanks for your inquiry.

Scott the most probably our slider has CSS conflict with your theme styles.

Please write us at [email protected], provide full admin access to your website and our developers will fix the issue.

Please also mention this forum post URL in your email.


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

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Google Analytics WD

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#67016

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Scott replied the topic: Problems since purchasing pro

Thanks. I sent an email this morning. How long do you think it will take to resolve?

#67086

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Zhanna Khachatryan replied the topic: Problems since purchasing pro

Thanks Scott,

We'll have an answer for you on Monday, actually today :)

Edited:

Your issues are already solved.


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

MailChimp WD
Google Analytics WD

Explore them and share your thoughts!
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