latest slider update does NOT work

andy created the topic: latest slider update does NOT work

it does not show any slider on my pages, it just shows the loading icon however all my settings and pictures are there under the settings tab.

please help get my site back online!!

#60801

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bob replied the topic: latest slider update does NOT work

My slider is not working either you guys need to downgrade it back or something

#60809

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m simpson replied the topic: latest slider update does NOT work

I had the same problem with the latest update, so I deleted the plugin and re-installed and it works now

#60839

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m simpson replied the topic: latest slider update does NOT work

I think I typed too soon, it doesn't work now!!

#60841

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Liviu replied the topic: latest slider update does NOT work


Hi,

Yes, the same problem here too ... slider dont loading ... its working only if I refresh the page 2-3 times. Is the same on all devices and browsers...

here: stil loading

I think, after the last upgrade..

#60865
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Zhanna Khachatryan replied the topic: latest slider update does NOT work

Dear users,

we are really sorry for this issue.

We are already aware about it and will do our best to solve it soon.

Before we'll update the plugin please install the previous version that was working correctly.


Kind regards,
Zhanna K.
Web-Dorado team

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#60871

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Martin Meyer replied the topic: latest slider update does NOT work

And where do I get the pevious version?

#60873

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Zhanna Khachatryan replied the topic: latest slider update does NOT work

Christian do you have the free or pro version?


Kind regards,
Zhanna K.
Web-Dorado team

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#60879

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Martin Meyer replied the topic: latest slider update does NOT work

I have the free version, because I would test it bevore I buy it.
And it seems that was a good Idea, because it looks like that the pro version have the same issue. Or is this wrong. I have to think about it a 2. time bevor I buy it.

I have found the previous version.

#60885

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Zhanna Khachatryan replied the topic: latest slider update does NOT work

Christian, actually the issue is with free versions as far as it is reported now, I have just wanted to check.

Besides every plugin can have a bug, so you should consider how quick the developers can find and fix the issues.


Kind regards,
Zhanna K.
Web-Dorado team

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#60903

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Benjamin Harrah replied the topic: latest slider update does NOT work

Having the same issue on the new update. When I try to add a new Image layer it just takes me back to the slider WD list of sliders page. It simply doesn't work

#64666

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Zhanna Khachatryan replied the topic: latest slider update does NOT work

Hi Benjamin,

Can I ask you to write your issue at [email protected] and let our developers to check the issue?


Kind regards,
Zhanna K.
Web-Dorado team

Try out our brand new plugins:

MailChimp WD
Google Analytics WD

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#64742

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