Slider not showing

Lizzie Carr created the topic: Slider not showing

Hi

using Firefox my slider looks great! So too on Microsoft edge, however its not displaring with Chrome, Internet Explorer or either the mobile phone or ipad.
Am using Storefront and my website is
www.rhinestonetransfers.co.uk

Can someone help or advise me please.
many thanks
Lizzie

#35553

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Support replied the topic: Slider not showing

Dear Lizzie,

We've checked CSS on Chrome, and it is assigning inline 0 height and display: none; to Slider WD elements. So this is most probably a conflict with your theme on these two browsers.

Could you please contact us to [email protected] and let us check the problem? Please send temporary admin access credentials. We will take a look and provide a solution to the issue as soon as possible.

Also indicate the URL to your forum topic in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#35591

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Support replied the topic: Slider not showing

Dear Lizzie,

I am happy to let you know, that the problem has been resolved on your website. The cause was that slider shortcode perhaps accidentally was in <h2> and <strong> tags as follows:

<h2><strong>[wds id="2"]</strong></h2>

We have removed them and everything works now!
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#35683
The following user(s) said Thank You: Lizzie Carr

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Lizzie Carr replied the topic: Slider not showing

Gosh!! Am delighted and very grateful for your very prompt and efficient suppost.
Will investigate the sliders potential more and will have no hesitiation in purchasing the pro version as well as use on other sites.
Many thanks again :)

#35745

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Support replied the topic: Slider not showing

Dear Lizzie,

Thank you for your kind words, we're flattered!
Please feel free to let us know in case you will have other questions or support requests.

Could I ask you to kindly share your customer experience and thoughts about Slider WD on WordPress.org? You can add a positive feedback if you are satisfied with the quality of the product and service. Here's the plugin page link:

wordpress.org/support/view/plugin-reviews/slider-wd

We highly value and appreciate your opinion.
Would love to hear from you!
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#35803

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