Not able to add a new slide

james Little created the topic: Not able to add a new slide

I have bought the slider plug-in yesterday. But I am not able to add a new slide after I created an new slider.

I need the plug-in to work for me ASAP.

Please help

#33313

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Support replied the topic: Not able to add a new slide

Dear James,

Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the URL to your forum post in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#33321

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Qi Young replied the topic: Not able to add a new slide

Same thing for me too

#34129

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Support replied the topic: Not able to add a new slide

Dear Qi,

Could you please contact us to [email protected] and let us check the problem? Please send temporary admin access credentials. We will take a look and provide a solution to the issue as soon as possible.

Also indicate the URL to your forum topic in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#34159

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k11m11p11 replied the topic: Not able to add a new slide

Same thing for me. I was able to add slides with the free version, but cannot with the paid version. The theme I'm using does have slider capability which I am not using (your sliders are much better!), and I'd like to think they are not interfering with each other, but ... ? Also, the Add Social Button Layer and the Add Hotspot Layer buttons don't seem to work; I don't intend to use them, but you might want to look into it, as it might be related to the not-able-to-add-a-new-slide problem. I'll send you admin rights shortly.

#34447

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k11m11p11 replied the topic: Not able to add a new slide

Lovely, works great now. Thank you!

#34469

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Support replied the topic: Not able to add a new slide

Dear user,

Thank you for you kind words!
The problem is most probably caused by a conflict with your theme, as you have mentioned. However, it can be resolved. Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the URL to your forum post in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#34519

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