Problem with Carousel in Artisteer Theme

Mona B created the topic: Problem with Carousel in Artisteer Theme

Hello,

in a theme created with Artisteer the Carousel view doesn´t work. I sent you a message with the contactform with my admin login an passwort. Looking forward to your answer :). Greetings from Germany.

#32665

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Support replied the topic: Problem with Carousel in Artisteer Theme

Dear Mona B,

We have got your email and developers are already working on the issue.
We shall contact you shortly.

Thank you and have a nice weekend.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#32723
The following user(s) said Thank You: Mona B

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Mona B replied the topic: Problem with Carousel in Artisteer Theme

Thank you very much.

Have a nice weekend too ! :)

#32729

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Support replied the topic: Problem with Carousel in Artisteer Theme

Dear Mona,

Our developers have checked the problem and it appears, that your website theme is causing the conflict. Specifically this Javascript file: /wp-content/themes/wdslide/script.js?ver=4.2.4.

Could you please contact the support team of your theme and ask them to take a look at the problem?
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#32811

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Mona B replied the topic: Problem with Carousel in Artisteer Theme

I thought you could try to solve it :(. It´s created with Artisteer not a bought theme. Please could you take a look please ?

Support is included in this version of the Plugin.

Thanx in Advance
Mona

#32827

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Support replied the topic: Problem with Carousel in Artisteer Theme

Dear Mona,

Our developers are taking a look at the issue. Unfortunately we cannot promise to solve the issue, since it is related to the theme and our programmers are not familiar with its code.

In any case, we will try our best to help you with this.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#32919
The following user(s) said Thank You: Mona B

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Mona B replied the topic: Problem with Carousel in Artisteer Theme

Hello :),

you really solved the problem. Could you please tell me how ? (for future projects with Artisteer)

Greetings Mona

#32973

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Support replied the topic: Problem with Carousel in Artisteer Theme

Dear Mona,

We've commented the following in /wp-content/themes/wdslide/script.js file, line 586:

$(window).trigger('resize');

And also this code from /wp-content/themes/wdslide/script.responsive.js file, line 121:
$(window).trigger("resize");

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#32989
The following user(s) said Thank You: Mona B

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Mona B replied the topic: Problem with Carousel in Artisteer Theme

Thank you very much !!!! :)

#33009
The following user(s) said Thank You: Support

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