Can't get video slides to work

Kiar Olson created the topic: Can't get video slides to work

I have added a slider to my clients website and added 2 slides. I weird adding a third slide that was a video vimeo.com/131919311 but it will not load or show a frame for it at all. I also added it to youtube

to see if that was an issue, but still nothing. I went through the tutorial and did everything it said, but it will not load the video.

I've attached what it looks like...

In the backend and it doesn't even show up on the front end when I use youtube.

http://cl.ly/image/1j1H181b2903

Any help would be appreaciated.

#28833

Please Log in or Create an account to join the conversation.


Support replied the topic: Can't get video slides to work

Dear Kiar,

There was a similar bug a month ago, due to YouTube video player setting changes. But we have fixed it. Please check if you have the latest version installed, 1.0.21 (lite) or 2.0.21 (pro). If it is not the latest, please try updating the plugin.

Let us know in case that doesn't solve the problem.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#28855

Please Log in or Create an account to join the conversation.


Mike Ragsdale replied the topic: Can't get video slides to work

I am using Version 2.0.21 (PRO) and I'm also trying to add videos, but it is not working. I have tried adding this video using 2 different URLS:





Neither works... thank you for any help, as I just purchased this plugin.

#28883

Please Log in or Create an account to join the conversation.


Support replied the topic: Can't get video slides to work

Dear Mike,

Sure, we are here to help you out. Could you please contact us to [email protected] and provide temporary admin access to your website? We'll fix the problem on your product as soon as possible.

Please mention the full link to your forum post in the e-mail subject.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#28927

Please Log in or Create an account to join the conversation.


April Priester replied the topic: Can't get video slides to work

I just bought the plugin based on a very high recommendation. We didn't however determine until after my purchase that he had not ever used video in the slider.

I put a youtube link in and I'm getting nothing. I have emailed my login creds to the email listed. Please respond asap.

I will also need to know what you fixed as we have a multisite installation and plan on using the plugin on several sites.

#29673

Please Log in or Create an account to join the conversation.


Support replied the topic: Can't get video slides to work

Dear April,

We have received the log in information. We'll take a look at the problem and respond to you very soon.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#29695

Please Log in or Create an account to join the conversation.


Pierre Jean replied the topic: Can't get video slides to work

I have the same issue with videos. Would it be possible to post the solution here rather than replying individually through email?

Thanks much.

#38287

Please Log in or Create an account to join the conversation.


Support replied the topic: Can't get video slides to work

Dear Pierre,

Please be informed, that this issue has been resolved with an update a couple of months ago. So could you please check whether you have the latest version of Slider WD?

The newest version currently is 1.0.46/2.0.46.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#38315

Please Log in or Create an account to join the conversation.


Pierre Jean replied the topic: Can't get video slides to work

Hi,
Yes I have verified that I have the latest version. I purchased yesterday. It works if I use an mp4 video. But when I use a youtube url, I can see the picture of the youtube video in the back end but the website displays "There are no images in this slider".

Pierre

#38321

Please Log in or Create an account to join the conversation.


Support replied the topic: Can't get video slides to work

Dear Pierre,

In that case please kindly send an e-mail to [email protected], giving temporary WordPress admin access to your website. We will take a look at the problem and provide a solution as soon as possible.

Also indicate the URL to this forum topic in your e-mail.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#38373

Please Log in or Create an account to join the conversation.


Maria Botha replied the topic: Can't get video slides to work

Note to others:
Ensure you are using the watch? version of the url and not the share url



My video scroller however is now loading only the first url, second slider not loadin.

Assistance please.

#38743
The following user(s) said Thank You: Linda, Bettina

Please Log in or Create an account to join the conversation.


Support replied the topic: Can't get video slides to work

Dear Maria,

Thank you for reporting this problem to us. I will gladly assist you with it!

Could you please kindly send an e-mail to [email protected], and give temporary admin access to your website? We will check the problem and provide a solution as soon as possible.

Make sure to indicate the URL to this forum topic in your e-mail.
Thank you!


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#38775

Please Log in or Create an account to join the conversation.


Time to create page: 0.250 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us