Photo galley generates error http 500 on Wordpress

David Gomez created the topic: Photo galley generates error http 500 on Wordpress

Hi, I have been using Photogallery since last September, but with the last update the plugin has a conflict with Wordpress and generates error http 500, so I have to enter via ftp, an delete the folder Photogallery in the route wp_content/plugins/ to reactivate my site. If I reinstall the plugin it will work for about 2 hours and generates the error again, what could be the problem?

#85539

Please Log in or Create an account to join the conversation.


Ali replied the topic: Photo galley generates error http 500 on Wordpress

I have the same problem, and plus The gallery don t run insidie shortcode

#85543

Please Log in or Create an account to join the conversation.


Agapi G. replied the topic: Photo galley generates error http 500 on Wordpress

Greetings David and Ali!

We are terribly sorry for the trouble Photo Gallery has caused you. We are not sure if this is a general bug in the plugin, or just occurs in specific cases. Could you please give us temporary WordPress admin access, so we can take a look?

You can send the login details using this contact form. Also please include the URL of this forum topic in your messages.
Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#85573

Please Log in or Create an account to join the conversation.


Time to create page: 0.165 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us