Problem after last update
Ali created the topic: Problem after last update
After the update of plugin Photo Gallery, I have one problem: the gallery are not visible on my web site?
In particular, the slide show don't run inside the shortcode "[su_row][su_column size="1/3"] "GALLERY" [/su_row][/su_column size="1/3"]
Why?
Please Log in or Create an account to join the conversation.
5 years 4 months ago
Agapi G. replied the topic: Problem after last update
Hi Ali!
We are very sorry for this inconvenience. May we check the problem from WordPress administrative dashboard of your website? Our development team will figure out a solution as soon as possible.
You can send the login information using the contact form on
this page.
Also make sure to mention the link to this forum thread in your message.
Thanks! Have a great day!
Kind regards,
Agapi G.
Web-Dorado team
Please Log in or Create an account to join the conversation.
5 years 4 months ago
Agapi G. replied the topic: Problem after last update
Hey Ali!
I have just sent you a couple of emails, requesting further information. Could you please check your inbox (and also spam folder)? We are looking forward to receiving your response!
Thanks! Have a good day!
Kind regards,
Agapi G.
Web-Dorado team
Please Log in or Create an account to join the conversation.
5 years 4 months ago
Agapi G. replied the topic: Problem after last update
Hello Ali!
We do have news for you, the 500 error is not being thrown anymore on the page you have sent. Could you please check this? If you notice something similar again, please forward the link to us.
As for galleries not being shown when added in columns, our developers are still checking this out. I will let you know as soon as they get back with a response.
Thanks! Have a good day!
Kind regards,
Agapi G.
Web-Dorado team
Please Log in or Create an account to join the conversation.
5 years 4 months ago
Ali replied the topic: Problem after last update
Hi
now the Gallery in my web page is visible, but there is another problem. As you can see in the picture, it is not responsive in the column.
www.mtb-langhe-roero-gpx.com/i-percorsi/mtb-il-roero/
Please Log in or Create an account to join the conversation.
5 years 4 months ago
Agapi G. replied the topic: Problem after last update
Hello Ali!
This problem is occurring because the container of the slideshow does not shrink it. It is an element of your page builder plugin, as you perhaps know. Therefore please make sure to provide smaller height and width for the slideshow.
You can do that using Slideshow dimensions option by editing the shortcodes of your galleries.
Thanks! Have a wonderful day!
Kind regards,
Agapi G.
Web-Dorado team
Please Log in or Create an account to join the conversation.
5 years 4 months ago