Photogalerie Support

Johannes Dobbek created the topic: Photogalerie Support

Hello, hasernern bought the plugin. Now came the mail today, that the 30 euro are recurring. This can not be. I think this is the support. It is everywhere that he goes out 6 mon or I pay and he goes on. That was the mail
We're sorry, there are currently no product reviews.

The charge is recurring and the next payment will be due by September 02, 2017.

Log in to your Web-Dorado account at web-dorado.com/subscriptions.html and download the Pro version of Photo Gallery.
Thank you for choosing Web-Dorado.
Can someone please give some information?

#84193

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Agapi G. replied the topic: Photogalerie Support

Hello Johannes!

Thank you for posting about this!
As it is mentioned in the email, the payment for Photo Gallery subscriptions is recurring, indeed. But you can cancel the subscription any time from your PayPal account.

1. Login to your PayPal account.
2. Click Profile button from the top right. It looks like a gear.
3. Press Preapproved Payments from Payment Settings section.
4. Find the subscription payment you want to cancel, and then click Cancel.

If you have used a credit card during the purchase, please send us the transaction ID of your payment through this form . Also mention the link to this forum topic in your message. We will cancel the subscription.

Thank you! Have a good day!


Kind regards,
Agapi G.
Web-Dorado team
#84221

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Johannes Dobbek replied the topic: Photogalerie Support

Have it settled at pay pal. Announce now the process that no further payments come to me. Here the code of Pay pal 8J939243J51986813
I hope the whole is done with this

#84225

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Agapi G. replied the topic: Photogalerie Support

Hello Johannes!

We confirm, that your subscription for Photo Gallery is cancelled. It will not be automatically renewed.
Thanks! Have a good day!


Kind regards,
Agapi G.
Web-Dorado team
#84257

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Johannes Dobbek replied the topic: Photogalerie Support

Thank you

#84261
The following user(s) said Thank You: Agapi G.

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