Error after installing plugin
Carlos Lazarini created the topic: Error after installing plugin
After uploading and activating the plugin I get the following message:
/var/lib/php-cgi/session/sess_3k4rho4kcvebn9ie7g1v41mco3, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php-cgi/session) in Unknown on line 0
This message appears on the bottom of the dashboard and the website. What should I do?
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- Topic Author
- Carlos Lazarini
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7 years 2 months ago
Agapi G. replied the topic: Error after installing plugin
Hello Carlos! Thanks for keeping us posted about this!
According to these errors, the plugin is having trouble creating sessions on your website due to its configurations. Could you please give us temporary WordPress admin access to your website, so we can take a look? Please send the login information using
this form
.
Also make sure to mention the link to this forum thread in your message. Our development team will check the issue as soon as possible and figure out a solution.
Thank you! Have a wonderful day!
Kind regards,
Agapi G.
Web-Dorado team
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7 years 2 months ago
Agapi G. replied the topic: Error after installing plugin
Hi Carlos,
I am happy to inform you, that the code regarding sessions has been removed from Photo Gallery. So the plugin will not trigger the error. But we highly recommend you to fix the problem from your web hosting, so the sessions will be able to work correctly.
Thank you!
Kind regards,
Agapi G.
Web-Dorado team
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7 years 2 months ago