photo gallery watermark NOT updating correctly..

alfo created the topic: photo gallery watermark NOT updating correctly..

Hi , i changed the watermark on my photo gallery slideshow, alto it does not seem to update correctly on the live site.
Even if i put the option to NONE, it still displays the old watermark.
If i change to text, it still displays the old watermark.
is there anything i can do to re-set the watermark and finally be able to put the correct one?

thanks

#65336

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Agapi G. replied the topic: photo gallery watermark NOT updating correctly..

Hello Alfo! Thank you for keeping us posted about this!

Kindly note, that you need to Reset the images in order to remove the old watermark and set new. You can do this from backend of your galleries.

Make sure to mark Select all images checkbox and click the Reset button from the top. Please check the screenshot I attached to this post.

Thanks! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#65372
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alfo replied the topic: photo gallery watermark NOT updating correctly..

Hi Agapi, thank you for the help,

i did as you said, changed watermark from the "option" menu
' wp-admin/admin.php?page=options_bwg '

then from the gallery i did reset all, and then assign watermar, altho it still displays the old watermark.
I wonder if is something that takes some times to get proessed ..?:/

cheers
-a

#65406

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Agapi G. replied the topic: photo gallery watermark NOT updating correctly..

Hey Alfo!

In that case please submit a support ticket by sending an e-mail to [email protected]. Make sure to forward temporary WordPress administrator access to your website. Our development team will take a look at the problem as soon as possible and figure out a solution.

Also please mention the link to this forum thread in your e-mail.
Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#65428

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