Form maker php code error

Brian created the topic: Form maker php code error

I have just installed formmaker pro on an existing site which had formmaker lite on and an existing form is showing the following error in form options email options:

Warning: asort() expects parameter 1 to be array, null given in /home1/ajames/public_html/plugins/editors-xtd/helix_shortcode/helix_shortcode.php on line 24

See attached screen shot



not sure if this is a formmaker problem or a template problem

Joomla ver 3.3.6

N.B This also happens in a new form

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Support replied the topic: Form maker php code error

Dear Brian,

Please give us (to [email protected]) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the link to your forum post in the e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
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Brian replied the topic: Form maker php code error

admin details sent, problem shows on all forms including your examples

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Support replied the topic: Form maker php code error

Dear Brian,

Thank you, we are already working on the issue.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18843

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Sosik replied the topic: Form maker php code error

Hi, I have the same problem.


Have you find solution for this issue? I have also problem with sending form from www. Help me please!
Sincerely Kurusz.

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Anoush replied the topic: Form maker php code error

Hi Kurusz,

Thanks for getting to us!

We are kindly letting you know that the error is not related with Form Maker. It comes from Helix shortcode plugin.

For the mailing issue, first of all please make sure the email is not filtered to the spam or junk email folder.
Try using another email address (preferably one with the same domain as your site)
Wordpress uses PHP mail. Perhaps your hosting does not have sendmail enabled. Please contact your hosting provider.
Alternatively, you can use SMTP, which should always work.


You can use this plugin for example: wordpress.org/plugins/wp-smtp/
Setting up an external SMTP server, such as GMail should work. But GMail requires authentication.

Mailer: smtp
SMTP Authentication: yes
SMTP Security: SSL
SMTP Port: 465
SMTP Username: your gmail full address
SMTP Password: your gmail password
SMTP Host: smtp.gmail.com

Please be informed, that this could be an issue with your server. You can check this by the following way. Please install an SMTP plugin, e.g. WP SMTP ( wordpress.org/plugins/wp-smtp/ ) and send a test mail to your e-mail in its settings. If the e-mails will be sent, then the issue is within Form Maker and we will need temporary full admin access to take a look at the problem.


But if the test mail will fail being sent, then the issue is within your website's mail server and you'll need to contact your hosting provider to solve the problem.

Thanks and have a nice day!

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