strange IP addresses

Thomas Rast created the topic: strange IP addresses

Hi Web-Dorado team,

I got strange IP addresses in my submissions, in fact, they are worthless like that. IP Lookup could not handle them either. Any thoughts?

Thanks
Thomas

#93219
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Anoush replied the topic: strange IP addresses

Dear Thomas,

Thanks for contacting us!

Most probably the user uses the latest version of Internet Protocol. This is an example of IPv6. Please find more information here.

Thanks and have a great weekend!

#93299

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Thomas Rast replied the topic: strange IP addresses

Dear Anoush,

thanks for the answer, but I think there is something wrong. I use Statcounter and I could see, who was on my thank you page and there the IP addresses are normal, means not IPv6.
Anyway, do you think that IP Lookup would give an "Invalid input" if it is an IPv6? Please try yourself. 2a02:a03f:1e28:1c00:4dc9:8ff7:2ae2:f53e Maybe your component is decoding the IP address?

Thanks
Thomas

#93475

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Anoush replied the topic: strange IP addresses

Hello Thomas,

It is nice to hear from you :)

Please note that we take the information from the browser. So we display the received information without encoding something.

Please feel free to contact me if you need any further information.
Thanks and have a great day!

#93483

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Thomas Rast replied the topic: strange IP addresses

Dear Anoush,

I need a solution for this problem, no further information. Your answer was not helpful at all for me but you are always very friendly. Stats Counter is getting the right IP address format. Why should it not possible for Form Maker as well?

Best regards
Thomas

#93487

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Anoush replied the topic: strange IP addresses

Dear Thomas,

Hi, how are you?

Could we take a look the problem you have faced from the admin area of your website? We are kindly asking you to send us the login details using this form.

Also, make sure to indicate the link to this forum thread in your message. Thanks and have a nice start of the week :)

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