Not able to create custom code in Tracking

B. van der Kooi created the topic: Not able to create custom code in Tracking

Hi,

I want to add custom code in the GA code, which should be possible in the plug-in. I'd like to add the line to activate Google Optimize, which is like this:

ga('require', 'GTM-XXXX1111');

I tried, but it doesn't work. Can anyone help me with this?



#89313
Attachments:

Please Log in or Create an account to join the conversation.


Anoush replied the topic: Not able to create custom code in Tracking

Dear B van der Kooi,

Thanks for letting us know about this.

Please note that this is related to "\" symbols. So we are kindly asking you to send the login information and the FTP access of your website using the contact form on this page. Our development team will check the issue as soon as possible and figure out a solution.

Also, make sure to include the link to this forum topic in your message.

The global update of this issue will be in the next update of Google Analytics.

Thanks and have a great day!

#89337

Please Log in or Create an account to join the conversation.


B. van der Kooi replied the topic: Not able to create custom code in Tracking

Thanks Anoush, glad to hear you are working on a solution. Any idea when this will be released? The slashes-problem is something that's a common WP problem? Or does it relate to the theme I am using?

#89409

Please Log in or Create an account to join the conversation.


Anoush replied the topic: Not able to create custom code in Tracking

Dear B. van der Kooi,

You can give as the login details that we asked you and we will fix it for you very soon while the issue will be solved globally.

Thanks and have a great day!

#89431

Please Log in or Create an account to join the conversation.


B. van der Kooi replied the topic: Not able to create custom code in Tracking

Thank you but I'd rather not give away my login this easy, can you tell me when the update will come? I prefer to wait for that.

#89437

Please Log in or Create an account to join the conversation.


Anoush replied the topic: Not able to create custom code in Tracking

Dear B. van der Kooi,

Most probably the update will be in the next week.

Thanks and have a great day!

#89461

Please Log in or Create an account to join the conversation.


B. van der Kooi replied the topic: Not able to create custom code in Tracking

Thanks Anoush, it seems it works fine now!

#90331

Please Log in or Create an account to join the conversation.


Anoush replied the topic: Not able to create custom code in Tracking

Dear B. van der Kooi,

Great, I am very happy to hear the good news :)

And if you have a couple of minutes, I'm kindly asking you to share your feedback on WordPress.org, telling about your personal experience with Google AnalyticsWD and our service here .

Thanks and have a wonderful day!

#90367

Please Log in or Create an account to join the conversation.


Time to create page: 0.378 seconds
Powered by Kunena Forum

WORLD-CLASS SUPPORT

We are here for you every step of the way. Turn to our support with any questions you might have about our products and services. Our experienced customer care team is available to help you as fast as we possibly can.

Contact us