Getting error message "Something is wrong. Response takes too long..."

Aren created the topic: Getting error message "Something is wrong. Response takes too long..."

On our site kindredspiritstudio.com we used to see the feed just fine but now we are seeing the blue circle spinning along with the error message "Something is wrong. Response takes too long or there is a JS error.". I've cleared every cache in the world, disabled other plugins, updated all plugins to latest versions, updated the theme (Avada). Also increase PHP memory limits etc.

Anything else I could try? We would really love to show the Instagram feed on the home page.

Thank you.

#88917

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Anoush replied the topic: Getting error message "Something is wrong. Response takes too long..."

Dear Aren,

Thanks for letting us know about the issue. We will be happy to help you out!

Please give us temporary administrator access to your website. You can send the login information using the contact form on this page. Our development team will make the changes as soon as possible.

Also make sure to indicate the link to this forum thread in your message.

Thanks! Have a wonderful day!

#88973

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