Unable to save changes to Joomla Zoom Module

Azam Muhammad created the topic: Unable to save changes to Joomla Zoom Module

I have installed Joomla Zoom Module, however, I am unable to save changes to Joomla Zoom Module.

Rest all modules in Joomla are working fine, any clue?

#88623

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Agapi G. replied the topic: Unable to save changes to Joomla Zoom Module

Hi, Azam!

Thank you for letting us know about this problem!

Please give us temporary Super User access to your website. You can send the login information using the contact form on this page. Our development team will make the changes as soon as possible.

Also, make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#88633

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Azam Muhammad replied the topic: Unable to save changes to Joomla Zoom Module

Hi Agapi,

Thanks for your replay.

The link to the website is : iwebconsultants.com/m5east/

I have submitted the request twice through the link, one three days ago and one today. please attend to this it is really urgent for me.

I have to delivery this project today.


Regards,

Azam

#88679
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Azam Muhammad replied the topic: Unable to save changes to Joomla Zoom Module

Hi Agapi,

Is there a way to have a live chat or discuss this issue over phone?

Its pretty urgent for me.

Regards,

Azam

#88683

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Agapi G. replied the topic: Unable to save changes to Joomla Zoom Module

Hey, Azam!

Just wanted to let you know, that our development team is already checking the issue. They will figure out a solution soon and we will keep you posted when they finish working on your site.

Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#88693

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Azam Muhammad replied the topic: Unable to save changes to Joomla Zoom Module

Hi Support Team,

I installed Zoom module on my website iwebconsultants.com/m5east/

I was unable to save the module settings before, later the support team helped me enable the save button in Joomla for Zoom module.

Unfortunately, the module crashed and I tried installing it again and now I am in the same state where I am unable to save the settings again.

Please help. I have submitted the login details through the Support Link.

Regards,

Azam

#88989

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Anoush replied the topic: Unable to save changes to Joomla Zoom Module

Hi Azam,

Thanks for posting about the issue. We sent several emails, but as we see there is an issue and you do not receive our replies.

Could you please provide me correct or one another email address that we will be able to answer your questions.

Also, we tried to install the extension but cannot find it in the Components section.

Thanks and have a nice day!

#88991

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Azam Muhammad replied the topic: Unable to save changes to Joomla Zoom Module

Thank you very much Web Dorado Team,

I was worried too, I haven't got an email from support team, I have check the spam folder as well.

The module is working now, please share how you fixed the problem or should I have a latest version?

I had another request regarding Tab Stops for Keyboard Navigation which is also resolved by changing Span to Buttom tag.

There is one more thing, if you can please help me with it. I have a request to put 'Title' or 'Tooltip' on the buttons to show what they will do on tab stops, I haven't been able to get that working. If you can send me a code, I will be able to incorporate it accordingly.

You can reply via [email protected] or [email protected]

Thanks and Regards,

Azam

#88997

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Anoush replied the topic: Unable to save changes to Joomla Zoom Module

Thanks Azam,

We have installed the latest version.

Could you please check the attached file and let us know do you want to add the text above these buttons?

Thanks and have a wonderful day!

#89023
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Azam Muhammad replied the topic: Unable to save changes to Joomla Zoom Module

Hi Anoush,

Thanks for your reply, I am hoping to add Tooltips on the Button Hover on the Zoom module. Please see attached screen shots of Print and Skip to content buttons. FYI, I am not using the images, I am using the text and I have converted it to a button to get keyboard Focus.

Are you able to guide how to add Tooltips to the Zoom Button?

Much appreciate your support.



Regards,

Azam

#89029
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Anoush replied the topic: Unable to save changes to Joomla Zoom Module

Dear Azam,

This is a big customization and we cannot do these at this moment.

But we are kindly asking you to go this link and add the suggestion here

Thanks and have a great day :)

#89047

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