sudden odd behavior from pro version, entire gallery images gone, reloaded, wouldn't load with all attributes from media library as before.

features in options missing
features missing to create gallery on page and with shortcode

deactivated, uninstalled and reinstalled - no difference

please advise

Hello Lisa!

We are terribly sorry for the inconvenience. May we take a look at the problem as a temporary WordPress administrator of your website? Please send the login information using the contact form on this page.

Also make sure to indicate the link to this forum thread on your message. Our development team will check the problem and figure out a solution as soon as possible.
Thanks! Have a great day!