Navigate to Image folder

Phil Light created the topic: Navigate to Image folder

I already have a folder on my server containing the images I want to use. How do I navigate to this folder? The blank window appears to only see the root folder, which displays as empty. I don't see any navigation options or options to manually type in the name of the desired directory. I've tried to create my first gallery using both Safari and FireFox in Joomla 3.3.6

Thanks, Phil

#18650

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Support replied the topic: Navigate to Image folder

Dear Phil,

If you have your images uploaded to your website, please go to your root folder > media > gallery-wd > uploads folder, and copy the images to there.

Since the images in uploads folder do not create thumbnails, you'll need to copy them to originals folder also. When you create your gallery, please hit Reset, and the thumbnails will be created.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18670

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Phil Light replied the topic: Navigate to Image folder

Thanks. I've moved my files to the uploads folder. I see the photos listed now but, as you say, there are no thumbnails visible. I do not seem to have an "originals" folder. Do I need to create this directory? If so, where exactly should I place it?

#18674

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Support replied the topic: Navigate to Image folder

Dear Phil,

Please try creating it in root folder > media > gallery-wd directory.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18683

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Phil Light replied the topic: Navigate to Image folder

Hi there. Sorry to say I still need some help with this product. I have followed your instructions and succeeded in creating a gallery for our website, but it is not working properly. The image viewer does not open with one click (it takes at least two) and the controls don't work properly. The "Play" button and "Full screen buttons don't seem to work. Photos

Could you look at it and see if this can be fixed? I can grant you admin access if necessary. Thank you, Phil
travelersconference.com/travcon-2014-photo-album

The largest conference for healthcare travelers in the US. Travel nurses, allied medical professionals, therapists and technicians gather annually to network, learn...

#18762

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Support replied the topic: Navigate to Image folder

Dear Phil,

Please give us (to [email protected]) temporary admin access to your website. We will take a look and try to fix the problem as soon as possible.

Also please don't forget to mention the link to your forum post in the e-mail.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18776

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Phil Light replied the topic: Navigate to Image folder

Thanks. I have emailed the temporary Admin login credentials to you and referenced this thread.

#18777

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Support replied the topic: Navigate to Image folder

Dear Phil,

Thank you, we are already looking into your website's issue.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18798
The following user(s) said Thank You: Phil Light

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Phil Light replied the topic: Navigate to Image folder

Thank you! It is now working perfectly. Will I be able to now add additional galleries on other pages, change the style, etc? Can you tell me what the problem was?

#18882

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Support replied the topic: Navigate to Image folder

Dear Phil,

Yes, you will be able to do this. Please be informed, that there was a Javascript error, which was causing the issue.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#18889

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Phil Light replied the topic: Navigate to Image folder

Thanks very much. Very prompt and courteous support. Well done.

#18891
The following user(s) said Thank You: Support

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