the 'insert photo gallery' icon has disappeared,

David created the topic: the 'insert photo gallery' icon has disappeared,

Sometime in the last 2 days, I no longer see the 'insert photo gallery icon when creating a page or post ! Major bummer ! anyone else have this happen and find a solution ? thanks HHEELLPPP ! :-)

#92765
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Anoush replied the topic: the 'insert photo gallery' icon has disappeared,

Hi David,

Thanks for letting us know about the issue! We are always happy to hear from our users.

Most probably there is a conflict with your website installed plugins. So we are kindly asking you to deactivate the plugins and start to activate them one by one for checking out from what plugin comes the conflict.

Thanks and have a good day :)

#92801

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David replied the topic: the 'insert photo gallery' icon has disappeared,

Thanks, I will give this a try...in the meantime, I am just using 'create shortcode' and that works fine. I don't have too many plugins, but I am sure you are probably correct that one of them is preventing your icon from appearing. Thanks

#92863

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Anoush replied the topic: the 'insert photo gallery' icon has disappeared,

Hello David,

For checking out the issue and fixing the conflict we need to take a look at the issue from the admin area of your website.

Please note that the Generate Shortcode feature is the best solution for this problem.

Thanks and have a great day!

#92885

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