Hello.

First, sorry for my bad english,

I had the old version of Gallery WD Lite on my joomla.

I wanted to install the new version available on your site and it worked.

Unfortunately, I have no more images that appear in the galleries.

isu.be/secondaire/galerie/2015-2016

Can anyone help me?

THANK YOU

Dear Kevin,

Thanks for getting to us! Don't worry about the language it is OK.

Could you please let us know do those images displays in the backend in the created Galleries? Also you can go to thumbs folder via FTP access and take a look does the folder empty or not.

Thanks and have a nice weekend!

No images do not appear in the backend.


Where should the images be in the FTP? In which default folder? Was this file the same with the previous version?

Thank you

Oh yes! It's ok... the default folder is not the same. I have find the good folder! Thanks for help!

Kevin

Hello,

I have another problem. When I create a gallery and I click save. The gallery is not created. It does not appear in the galleries ... do you have any idea what to do?

Thank you!

Dear Kevin,

Thanks for letting us know about the issue.

Most probably there is a js error, so can we check the problem as a temporary Super User of your Joomla site? Please send the login information using the contact form on this page. Our developers will check the issue as soon as possible and figure out a solution.

Make sure to mention the link to this forum thread in your message.
Thanks! Have a great day!

done!

Dear Kevin,

Thanks for sending the login details

Please check the test gallery we added, as you see it has been saved properly. Have you done any changes there?

Thanks and have a nice day!

Hello, I see your gallery created but on the other hand impossible with my administrator account to create new galleries ... every time everything happens correctly but the gallery does not appear in the list.

Dear Kevin,

We are kindly asking you to clear the cache or try to create the gallery with another computer.

Let me know if you need anything else. Thanks and have a good day!

Ok! Thank you!

Dear Kevin,

Thanks for writing us and keeping updated with the results.

Hope now everything is good, if you have any new inquiries, feel free to write us! Have a good day!