lightbox opens incorrectly

William Patterson created the topic: lightbox opens incorrectly

Hi, i've just bought the developer version of photo gallery for wordpress and added it to my site in development. The problem i'm having is when i create a gallery then click on one of the images it seems to open the gallery slideshow then also opens the single image in a window over it so you can't actually see the slideshow main image.

Here is a link to a post on the site where i'm having the issue on.

lucophotography.co.uk/wp3/wedding-photog.../suzy-phils-wedding/

#87383

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Agapi G. replied the topic: lightbox opens incorrectly

Hello William!

Thank you for letting us know about this problem!
Looks like this is the theme lightbox, or a popup triggered by another plugin. Could you please check if there's an option that could disable it?

Alternatively, please give us temporary administrator access to your website. You can send the login information using the contact form on this page. Our development team will make the changes as soon as possible.

Also make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#87429

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