How do I upgrade Form Maker Pro?

Kenneth Gundersen created the topic: How do I upgrade Form Maker Pro?

How do I upgrade Form Maker Pro? I have downloaded the latest zip file. I tried to just install it directly but Wordpress said that folder already exist. I'm a bit afraid to deactivate/remove it if I loose my forms...

#19878

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Support replied the topic: How do I upgrade Form Maker Pro?

Dear Kenneth,

Please deactivate and delete the lite version you have, and then install Form Maker pro. This way you will keep your forms and submissions. But please note, that you will lose the data only in case of directly uninstalling the lite version.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#19889

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Kenneth Gundersen replied the topic: How do I upgrade Form Maker Pro?

I have the Pro version. If I deactivate and delete it I asume the forms will be deleted too.

#19892

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Support replied the topic: How do I upgrade Form Maker Pro?

Dear Kenneth,

Could you please tell us which version you have? You can check this in the Plugins section of your site's admin panel.
Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#19895

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Kenneth Gundersen replied the topic: How do I upgrade Form Maker Pro?

2.6.5. I got problems when updating WP to 4.0.1

#19897

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Support replied the topic: How do I upgrade Form Maker Pro?

Dear Kenneth,

If it is 2.6.5, please go ahead and update the plugin to the latest version by following the same steps mentioned above.

Thank you.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#19899

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Andrew Cruz replied the topic: How do I upgrade Form Maker Pro?

Okay I uninstalled before I saw this, but I backed up my plugins. What folder to you keep the form data in? I need to bring back my contact form data

#80669

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Andrew Cruz replied the topic: How do I upgrade Form Maker Pro?

Nvm I looks like I can't pull my data from my backup.

#80671

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Agapi G. replied the topic: How do I upgrade Form Maker Pro?

Hello Andrew!

Firstly please note, that I had do edit your post and delete abusive conduct, since that is now allowed by our Terms of Service. The process of upgrading is mentioned on My Account > My Products page, on the right side of download button for each product.

As for the problem, the forms, submissions and other Form Maker data is kept in MySQL database of your website. So in case you have it backed up, simply restore the following tables, and your forms will be back:

[wp_prefix]_formmaker
[wp_prefix]_formmaker_blocked
[wp_prefix]_formmaker_query
[wp_prefix]_formmaker_sessions
[wp_prefix]_formmaker_submits
[wp_prefix]_formmaker_themes
[wp_prefix]_formmaker_views


Thank you! Have a great day!


Kind regards,
Agapi G.
Web-Dorado team
#80743

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