This is not a valid email address

Juliana created the topic: This is not a valid email address

Hello,

Does anyone could help me to find out why this form is showing the message "This is not a valid email address", while I don't have any email address field in my form?

Here is the url: verticeservices.com/newsite/index.php/apply-online

Thanks

#541

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Administrator replied the topic: Re: This is not a valid email address

Dear Juliana,

We have submited information and havn't found any problems.
Please contact us again if you have any further problems.

Best regards
Web-Dorado team

#544

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Juliana replied the topic: Re: This is not a valid email address

Hello,

You are right, we have sorted it out. Sorry for that.

Thanks.

#545

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Tony Slavin replied the topic: Re: This is not a valid email address

I DO have that problem actually. I have an Email field and when i type in a proper email it tells me the Email is not valid.

eg. [email protected]

I am using FireFox, and the website is not live yet, though the form is published.
Any suggestions?

realtorwebresources.allaboutwebservices....ticle&id=11&catid=13

#802

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Administrator replied the topic: Re: This is not a valid email address

Dear Tony,

Please check the type of field "Tel:". Probably the type of "Tel:" field was email and alert connected with that field.

Best regards
Web-Dorado team

#808

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Elena replied the topic: Re: This is not a valid email address

Hi WebDorado,

I have similar issue - the form /on WP site/ was working perfectly for a period of time and from yesterday it start showing this message "This is not a valid e-mail address".
I've changed all the fields before few weeks for the same problem, now I just deleted and created new "E-mail" field, but it doesn't help :( What do I miss??

Here is the link with the form: www.onecallproperties.com/i-want-to-rent/
Appreciate your time and help and wishing all a good day!!

Thanks :silly:

#5222

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Support replied the topic: Re: This is not a valid email address

Dear Elena,

We have looked into your form and many of the text fields have field type of email. For example: "Are you familiar with the area?" and "My Marital status:". Change them to their types accordingly.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#5223
The following user(s) said Thank You: Elena

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Elena replied the topic: Re: This is not a valid email address

Thank you so very much for your prompt replay!
It looks like I haven't push the "save" on previous changes.... or someone is helping me ;)

Thanks again and have a great day!

#5224

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Support replied the topic: Re: This is not a valid email address

Dear Elena,

You are welcome. Have a nice day too.


Best regards,
Web-Dorado team


Joomla extensions ,
Wordpress plugins ,
Drupal modules
#5225

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Leo Alexander replied the topic: This is not a valid email address

Hi, I am currently working on Form Maker, I'm still on the backend(making forms). I wanted to send an email to admininstrator and put it on the "Email to send submissions to" field but when I try to save it, It gives me this error "This is not a valid email address". I am sure I typed my email correctly. Refer to the screenshot attached. Thank you.

#57049
Attachments:

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Agapi G. replied the topic: This is not a valid email address

Dear Leo,

Thank you for posting about this problem!

Could you please check a few things? Please check all the inputs in Email Options and make sure there are no numbers written in any of them. In case there are, please clear them and save the options.

Or otherwise please contact our team by e-mail ([email protected]) and give temporary WordPress admin access to your website. Our development team will check the issue and provide a fix as soon as possible.

Please make sure to include the link to this forum topic in your e-mail.
Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#57089

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Aroldo Noriega replied the topic: This is not a valid email address

Hello, due to all very good reviews this app has gotten I decided to buy it. Unfortunately when I was filling details for the contact form I had this issue. "This is not a valid email", I´ve checked all and nothing seemed to work. Then I tried droping the last letters of our email adress and it worked but of course that is not the correct adress.

We use [email protected] as our main adress, it seems that Form Manager can not read adress with double dots as is customary in most countries outside US.

How can I solve that?
Thanks.

#59059

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Agapi G. replied the topic: This is not a valid email address

Hello Aroldo!

Thank you for letting us know about this problem!

Would you mind giving us temporary admin access to your website? Our developers will take a look at the problem and will figure out a solution as soon as possible.

Please send the login details to [email protected], mentioning the link to this forum topic in your e-mail.
Thanks in advance!


Kind regards,
Agapi G.
Web-Dorado team
#59091

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Marie Mulcahy replied the topic: This is not a valid email address

Hi,

All my forms are now throwing up a fatal error "phpmailerexception" on submission. I am using Wordpress and when I try to edit the form email options through the "Form Options" tab in Form Manager I get a "This is not a valid email address" message and I can go no further and have no access to any form options. My ISP has made changes to the incoming and outgoing email servers that may be affecting this? I cannot access the Form Options to investigate this. Any suggestions would be appreciated.

Form example can be found at: ichas.net/ichas-application-form-short-courses/

Regards

Marie

#77877

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Agapi G. replied the topic: This is not a valid email address

Hello Marie!

Thank you for lettings us know about this problem!

We submitted the form and the submission seemed to go through properly. We were redirected to PayPal. Are you still getting the fatal error? If so, please post the device model and browser version where you are testing.

As fro the invalid email address issue, please submit a support ticket by filling out this form . Please give us temporary WordPress administrator access to your website. Our development team will take a look at the problem as soon as possible and figure out a solution.

Also make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#77965

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