Form maker and recaptcha

Jishu Mathew created the topic: Form maker and recaptcha

Hello,
I am using Form Maker V 3.6.8 on Joomla V 3.7.5 on a page www.dohacollege.com/facilities-hire where we have to show two forms in two tabs. I use google recaptcha version in both forms but it is not working in second tab so I use number captcha version but is doesn't display captcha image. I want same version of captcha in both forms.
On other pages like www.dohacollege.com/contact-us it is working fine.
I also tried to update to V 3.6.12 on local but it doesn't fix the issue.
Please help.

#91955

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Anoush replied the topic: Form maker and recaptcha

Hi Jishu,

Thanks for getting to us!

We checked those two forms, but the repatcha fields have been removed. So could you please add them again or give us a temporary super user access of your website that we will add the fields and check them out.

You can send the login information using the contact form on this page. Make sure to mention the link to this forum thread in your message.

Thanks and have a nice day!

#91999

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Jishu Mathew replied the topic: Form maker and recaptcha

Hello Team,

I had posted admin details from contact us page , also I had setup a dummy form on a new page
www.dohacollege.com/test-page
as on production page I can not put a non-working captcha.

#92017

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Anoush replied the topic: Form maker and recaptcha

Hello Jishu,

Thanks for sharing the details. Our developers are checking the issue of recaptcha for the 2nd tab.
I'll let you know as soon as they finish working on the problem.

Thanks and have a great day!

#92057

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Jishu Mathew replied the topic: Form maker and recaptcha

Dear Team

This is a gentle follow-up.

Please could you update on the progress on captcha under www.dohacollege.com/test-page ?
Thank you

#92279

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Anoush replied the topic: Form maker and recaptcha

Dear Jishu,

We have emailed you about the captcha issue.

For some reasons, your website does not generate the image of captcha and that's why we are kindly asking you use ReCaptcha.

Our developers told me that recaptcha does not work if you use twice on a page. Even if they are in a different tabs dear Jishu.

I have mentioned our previous messages.


Thanks and have a nice day!

#92323

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