Files overlapping once uploaded

kalilocal created the topic: Files overlapping once uploaded

Hi,

I am currently using Joomla form maker to upload files and making a menu to view the file submissions that are uploaded. However, whenever I upload a file they overlap each other instead of being in their designated spots. Is there a way I can fix this? Or set the submissions view in a way where the files won't overlap and instead be placed in their respective rows/columns?

Thanks

#91539

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kalilocal replied the topic: Files overlapping once uploaded

Okay I figured out, or I'm pretty sure I figured out that this only happens when uploading pic files, like png or jpegs. Anyway I can fix this?

#91541

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Agapi G. replied the topic: Files overlapping once uploaded

Greetings!

Thank you for posting about this issue!

May we check the problem from admin area of your website? Please send the login information using the contact form on this page. Our development team will check the issue as soon as possible and figure out a solution.

Also, make sure to include the link to this forum topic in your message.
Thanks! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#91587

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kalilocal replied the topic: Files overlapping once uploaded

Hi, I did what was instructed above. Did you guys receive the ticket with the requested info? No one followed up with me.

#91647

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Agapi G. replied the topic: Files overlapping once uploaded

Hey!

We did receive your message and sent you the following reply:

Dear Johann,

Thank you for sending temporary login information!

Unfortunately, we cannot log in to your website dashboard yet. Seems like the credentials for admin access are incorrect.

Could you please check the username and password you have sent us?

Thanks in advance! Have a wonderful day!


Could you please check the spam folder of your inbox? Please double-check the credentials you have sent us.
Thank you!


Kind regards,
Agapi G.
Web-Dorado team
#91669

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kalilocal replied the topic: Files overlapping once uploaded

Okay makes sense, I'm not sure why it did not work the initial time. I have updated it with new credentials and resubmitted the ticket. Please let me know whenever possible if you were able to login.

#91677

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Agapi G. replied the topic: Files overlapping once uploaded

Hello!

The problem has been resolved by our development team already, could you please check?
Let me know in case there is anything else our Support Team can help you with.

Thanks! Have a good day!


Kind regards,
Agapi G.
Web-Dorado team
#91753

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kalilocal replied the topic: Files overlapping once uploaded

Hi Agapi, thank you for your patience and quick replies. The problem still persists, the picture files are still overlapping and are being an issue, is there anything else that can be done?

#91871

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Agapi G. replied the topic: Files overlapping once uploaded

Hey!

Could you please clear the cache of your web browser and have a look again?
Our development team has made CSS changes, so the old styles might be cached.

Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#91881

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kalilocal replied the topic: Files overlapping once uploaded

Hi, I cleared the template, browser, and joomla cache, still the problem remains, pic files are overlapping. I've taken a pic of how the problem looks, maybe that would help you guys see what's exactly going on.

#91899
Attachments:

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Agapi G. replied the topic: Files overlapping once uploaded

Greetings!

Thank you for the screenshot!
I have asked our development team to have a look at this. We'll let you know as soon as the problem is fixed.

Cheers!


Kind regards,
Agapi G.
Web-Dorado team
#91913

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