Hello!

I just tried to add a new Google ReCaptcha field in an existing form. It is possible to access the form backend. It is also possible to click on "add a new field". But then all buttons except the "close" button do not work. Also the joomla buttons are not working so i can not exit the form. I´ve to change the browser url to get out.
No mather what i click this message apears: "Wait while page is loading". But of course nothing is loading.

I have no idea why this is happening?

Please help.

Chris

For us the same problem ?

Hi Marc!

Did you do the same as i?
Did you recently update to jommla 3.7?
Did you also get a manifest error?

Strange that the first form adjustment worked! Trying do to "something" with another form the above mentioned problem happend.

Hello Christian and Marc!

Christian, we received your support ticket and are handling your request. The problem will be resolved on your website soon.

And Marc, could you please give us temporary admin access? You can send the login information using this contact form. Also make sure to indicate the link to this forum thread in your message.

Our development team will take a look at the issue as soon as possible and figure out a solution.
Thanks! Have a wonderful day!

I am having a similar problem, this happened after I upgraded to Joomla 3.7. Forms had a captcha that was working perfectly. Then after the upgrade, you no longer see the captcha letters. If I try to access the form, I can't when trying to save I get a box saying the page is loading. Can't get out no matter what. Seems to me that your extension no longer works properly in the Joomla 3.7 version. Are you going to be providing a patch to fix this?

Hello Yvone!

Thanks for reporting this problem!
We are not yet sure if this is a global bug in Form Maker plugin. However, we will surely release a new patch that's compatible with Joomla 3.7.

Meanwhile, could you please give us temporary Super User access to your website? Our developers will check the problem as soon as possible and figure out a solution. You can send the credentials using this contact form.

Also make sure to indicate the link to this forum thread in your message.
Cheers!

Hey Christian!

I am happy to inform you, that the problem on your Form Maker regarding backend buttons has been resolved! The solution will also be available in the next update of the extension.

Could you please take a look? Let me know in case there's anything else we can assist you with.
Thanks! Have a wonderful day!

I'm having all these problems and it's causing us huge issues with dealing with urgent requests

I'm having all these problems and it's causing us huge issues with dealing with urgent requests

We have huge campaign this week and desperately need help Asap

I have the same issue. If a have a date-time field i can not save the form.And the code cechking field not works either.

also the login doesnt work either.

Hi everyone!

Please download and install the latest version of Form Maker extension to your websites. The problem is resolved in that package. Make sure to install it without uninstalling current version.

Let me know in case the problem will still be present after the update.
Thanks! Have a wonderful day!

With version v3.68 or later

I have installed version 3.6.11 and the problem I had with changing and using old forms are solved.

Please can you provide a link to download 3.6.11

Hey guys!

Johbro, we are very glad the issue has been sorted out on your website!

And James, in case you have the free version of Form Maker, you can download the latest update from this link. As for Pro, please log in to your account of Web-Dorado.com and download the installation package from My Account > My Products.

Make sure to install the update without uninstalling current version.
Thanks! Have a wonderful day!

The pro option no longer offers the download option

Hi James!

In that case you can fix this problem manually the following way.

Open the following files of your website:
1. /administrator/components/com_formmaker/admin.formmaker.html.php
2. /components/com_formmaker/views/formmaker/tmpl/default.php
3. /modules/mod_formmaker/helper.php
4. /plugins/content/loadformmaker.php

And find the following line:
JHTML::_('behavior.calendar');

If you add the below code right after that line, the issue will be fixed:
JHTML::_('script', $filename = 'calendar-setup.js', $path = 'media/system/js/', $mootools = true );
JHTML::stylesheet('media/system/css/calendar-jos.css');

Let me know if this helps.
Thanks! Have a great day!

Agapi G. wrote: Hi James!

In that case you can fix this problem manually the following way.

Open the following files of your website:
1. /administrator/components/com_formmaker/admin.formmaker.html.php
2. /components/com_formmaker/views/formmaker/tmpl/default.php
3. /modules/mod_formmaker/helper.php
4. /plugins/content/loadformmaker.php

And find the following line:
JHTML::_('behavior.calendar');

If you add the below code right after that line, the issue will be fixed:
JHTML::_('script', $filename = 'calendar-setup.js', $path = 'media/system/js/', $mootools = true );
JHTML::stylesheet('media/system/css/calendar-jos.css');

Let me know if this helps.
Thanks! Have a great day!

In file /administrator/components/com_formmaker/admin.formmaker.html.php I have 6 references to JHTML::_('behavior.calendar'); are these all to be updated?

Haven't checked the other files. Could you not upload the updated files to the forum?

Hi James!

Could we take a look and fix this problem for you? Please give us temporary Super User access to your website. You can send the login information using the contact form on this page. Our development team will make the changes as soon as possible.

Also make sure to indicate the link to this forum thread in your message.
Thanks! Have a wonderful day!

I've had to restore the site to the older version of Joomla, so the problem doesn't currently exist. Please can you send the updated files so I can install and then update to the latest version of Joomla.

If your changes fails I will then restore the site again, this is something that you won't be able to do and I don't that the site to be off-line or not usable.

Hey James!

Could you please let us know which version of Form Maker do you currently have on your site? Check the version number from Extension Manager > Manage tab, search for Form Maker and copy the version number.

Also mention whether you have free or Pro version. I will ask our development team to make the changes on the same version, and post the updated files here.

Thanks! Have a great day!

Hi Agapi

It's 3.6.10 and the pro version.

Hey James!

Could you please check the attached .zip file? It includes the updated files. Make sure to replace them by uploading to following directories of your website. They need to be in the exact same places to run properly.

1. /administrator/components/com_formmaker/admin.formmaker.html.php
2. /components/com_formmaker/views/formmaker/tmpl/default.php
3. /modules/mod_formmaker/helper.php
4. /plugins/content/loadformmaker/loadformmaker.php

Let us know if this works.
Thanks! Have a great day!

Agapi G. wrote: Hey James!

Could you please check the attached .zip file? It includes the updated files. Make sure to replace them by uploading to following directories of your website. They need to be in the exact same places to run properly.

1. /administrator/components/com_formmaker/admin.formmaker.html.php
2. /components/com_formmaker/views/formmaker/tmpl/default.php
3. /modules/mod_formmaker/helper.php
4. /plugins/content/loadformmaker/loadformmaker.php

Let us know if this works.
Thanks! Have a great day!

Hi Agapi

I can't see any attached zip file?