Mobile: After summitting form, e-mail isn't send

LVH Design created the topic: Mobile: After summitting form, e-mail isn't send

Good day,

I have encouterd a problem, and i don't know how to solve it.
When i open the website on a computer (Firefox/Chrome/IE), the form gives no error. The form sends the data by e-mail, the website shows a feedback message.

When I open the website on a mobile, the form appears to do not nothing.
Could you help me?

The webadres: haarenzo.nl/joomla/index.php/contact

Sincerely,
Laura

#80415

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Agapi G. replied the topic: Mobile: After summitting form, e-mail isn't send

Hello Laura! Thank you for keeping us posted about this issue!

We just checked with an Android phone and an iPhone, but the form submitted correctly. If the submission email is not sent, is the submitted data kept in Form Maker > Submissions page?

Please give us temporary Super User access to your website. You can send the login information using this form . Our development team will take a look at the issue and provide a solution as soon as possible.

Also make sure to indicate the link to this forum thread in your message.
Thank you! Have a wonderful day!


Kind regards,
Agapi G.
Web-Dorado team
#80555

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